Rob is the best - he is the easiest to work with service advisor at this dealership that I’ve had!
9/4/2025
Honora E. VERIFIED CUSTOMER
Rick was fantastic and explained everything. Toyota charges a lot for service.
9/3/2025
James G. VERIFIED CUSTOMER
Tod did an outstanding job in identifying the problems that needed to be fixed and as usual he was attentive and responsive to all questions and concerns.
He gives his undivided attention to each customer and is invariably polite
9/3/2025
Eric O. VERIFIED CUSTOMER
We moved up from the Palisades after the fire so this is our first time working with George and his Santa Barbara team. He was awesome, communicative and got the truck back to us ahead of schedule.
Excited to continue this relationship with George and the rest of the team on my tundra as well. 10 out of 10
9/3/2025
Serene A. VERIFIED CUSTOMER
Appreciate the communication and excellent service
9/3/2025
Jon M. VERIFIED CUSTOMER
Thanks
9/3/2025
Leticia A. VERIFIED CUSTOMER
Even though I had an appointment to get my tire repaired, I had to wait 2 1/2 hours to get my tire patched because it had a nail in it. The reason I went to Toyota was because I purchased the tire package when I leased my Camry.
9/1/2025
Michele M. VERIFIED CUSTOMER
I don’t know if the fuse was checked for my problem with the door opening on the driver side.. because now the other door is not opening so I don’t know if when they replaced the sticky component in the driver side door if that actually was the problem after all. It is unclear as to whether they checked the fuse.
8/31/2025
Diego H. VERIFIED CUSTOMER
Great work!
8/31/2025
Marianne W. VERIFIED CUSTOMER
Rachel is great. She listens to your concerns and addresses all of them. She is very kind if it is a simple fix the customer could have figured out!
8/30/2025
Katrina V. VERIFIED CUSTOMER
Rick was great! Very helpful, nice, responsive and took time to thoroughly review the repairs.
8/30/2025
Marianne S. VERIFIED CUSTOMER
Rick was Awesome. Thank You Rick
8/30/2025
Shawn R. VERIFIED CUSTOMER
He does an excellent job and glad Toyota kept him at that location. He’s definitely a big asset to your team and a very trustworthy person. He’s one of the reasons I will return their for service.
8/30/2025
Daisy T. VERIFIED CUSTOMER
Wonderful customer service received! Pablo was great and explained everything. Thank you for all of your help
8/29/2025
Tod S. VERIFIED CUSTOMER
Outstanding service
8/29/2025
Roberto C. VERIFIED CUSTOMER
Muy abable grasias
8/29/2025
Darrolyn F. VERIFIED CUSTOMER
You’re welcome!
8/29/2025
Courtney S. VERIFIED CUSTOMER
My car is brand new-purchased in April 2025 and the battery died which led to a problem with my key fobs not working and other electrical issues. My car stayed in the shop for 6 days. I got almost no communication during this time. My Toyota app alerted me about activity in my car which was infrequent. It seemed almost no effort was being made to fix the problem. I had to reach out to check the status of my vehicle every time until the day before it was ready. Now I have two small drill holes in my dashboard with no explanation. The service manager has yet to call me. 8/28/2025
8/28/2025
Sylvan L. VERIFIED CUSTOMER
Rick as great. He understood my questions and made sure I was comfortable with the service your company was providing. He kept me apprised of my service schedule.
8/28/2025
Anne D. VERIFIED CUSTOMER
Efficient and friendly.
I wish your service included a car wash