Other then waiting for 3days, I am satisfied w/the outcome and appreciate the Uber voucher to go back & forth
1/19/2026
Ruthann C. VERIFIED CUSTOMER
Daniel was great! Super friendly and helpful. Made sure I was in the loop on my service and timing, went above and beyond to get me a spare key I had totally forgotten I was still owed, and made sure I know when to come back. Can’t recommend enough!
1/18/2026
Beverly S. VERIFIED CUSTOMER
George was great and very accommodating in arranging a ride home and return for me. However, I'm frustrated that the team could not find the problem with the car on this visit. I was told it would be better to come during the week, which is very difficult for me since I work out of town.
1/18/2026
Ronald H. VERIFIED CUSTOMER
I was waiting 5 hours and not been informed it would be so long
1/18/2026
Nicholas D. VERIFIED CUSTOMER
George was super helpful
1/18/2026
Cristy C. VERIFIED CUSTOMER
Trust Alex 1000% with my vehicle wouldn’t go anywhere else
1/17/2026
Lisa A. VERIFIED CUSTOMER
I felt that Rick really cared about my safety and he fit in an appt for me. Thank you Rick.
1/17/2026
Arturo F. VERIFIED CUSTOMER
I made a service appointment online for a 15,000 mile service on 15 January 2026 for 9:30. I showed up on time and was told my car would be ready in the afternoon. When I called in the afternoon to see if it was ready. I was told that it slipped in the queue but that the service department would "jump on it first thing in the morning" and that the car would be ready by 10. I called around 9:30 and was told the car would not be ready until 11:00. Since that was too late for me I said I would pick up the car in the afternoon and I did. During this ordeal I was never given a phone call to keep me informed, and I never had anyone volunteer a regret let alone an apology.
1/17/2026
Terre L. VERIFIED CUSTOMER
Alex was very nice and professional!
1/17/2026
Jonathan H. VERIFIED CUSTOMER
George was friendly, helpful and communicative.
1/17/2026
Angela T. VERIFIED CUSTOMER
Completely satisfied with the amazing customer service of everyone at the dealership! Very professional and knowledgeable about my 2021 Venza and always very honest about what my car needs!
1/17/2026
Scott D. VERIFIED CUSTOMER
Very happy car was out front when service was completed
1/17/2026
Olivia B. VERIFIED CUSTOMER
Tod was extremely helpful and efficient in explaining the diagnostic process and insurance approval process as well. He provided timely updates and has been a fantastic communicator. Other mentions for helpful staff are for a young man named Chris, who stepped in to help with a trunk door issue I was having when dropping off the vehicle. It’s so nice to have someone be aware and recognize those moments of need.
1/17/2026
Alan W. VERIFIED CUSTOMER
Robert is knowledgeable & very professional.
He always provides excellent customer service.
1/17/2026
Carol N. VERIFIED CUSTOMER
Everyone was kind
1/17/2026
William T. VERIFIED CUSTOMER
Alex wa very thoughtful, informative and considerate. I will recommend him and be happy to work with him in the future
1/17/2026
Franklin M. VERIFIED CUSTOMER
Knowledgeable and friendly
1/17/2026
Tal R. VERIFIED CUSTOMER
Kind, efficient and easy!
1/16/2026
Rick M. VERIFIED CUSTOMER
Rachel was very helpful and professional thank you