Todd was very professional and made the process very fast and easy. Very satisfied with the service
5/10/2022
JOHN R. VERIFIED CUSTOMER
Tod did an excellent job taking care of my needs. He explained everything very well and provided prompt answers to a couple questions I asked.
I do wish you’d bring back shuttle service.
5/7/2022
Aaron S. VERIFIED CUSTOMER
Car was not ready as promised. They didn’t even start on it or notify me. Fail. Service rep said it wasn’t his fault. As if it were my fault. You get one more try. I hope you get it right.
5/5/2022
Araceli R. VERIFIED CUSTOMER
Very knowledgeable and helpful
5/5/2022
Jean W. VERIFIED CUSTOMER
Thanks for wonderful service
5/5/2022
Elizabeth C. VERIFIED CUSTOMER
I’m very excited about my new relationship with Santa Barbara Toyota.
Everyone is extremely kind, considerate,knowledgeable and professional.
I love Santa Barbara Toyota!
5/5/2022
Marco B. VERIFIED CUSTOMER
Thanks Pablo ????????
5/5/2022
Tod S. VERIFIED CUSTOMER
Great service
5/4/2022
Spiro N. VERIFIED CUSTOMER
This is not the number for Spiro. I notified you and yet I’m still getting his updates. But, I did purchase my 2014 Toyota Tacoma from you. Tacos rule!
5/4/2022
Frances V. VERIFIED CUSTOMER
Thank you Tod! Great service always!
5/4/2022
Robert D. VERIFIED CUSTOMER
Justin is consistently superb. Whatever you were paying him, he deserves a raise. Keeping such well trained, customer focused, competent employees is what good businesses are built on. Thank you!
5/4/2022
James W. VERIFIED CUSTOMER
Great work! Thank you all for getting me out of a tight spot. I really appreciate your fast turn around time to get me back on the road after breaking down on the freeway at Fairview over the weekend. I will never sell my 2001 4Runner, but will give it to my son. I thank you for keeping it operational after 300,000 miles. When I am ready to buy a new one, I will go through you guys.
Thanks again,
James
5/3/2022
Dudley C. VERIFIED CUSTOMER
Justin is the best
5/3/2022
PRISCO P. VERIFIED CUSTOMER
You Lie straight up an outright lie. I replace those belts on my car myself two weeks ago and they told me they had cracks in the belts why??? The same thing happened the last time I was there but something else so this is the second time. Do you want to talk to me my number is ****-****-xxxx
5/3/2022
Peter G. VERIFIED CUSTOMER
Justin Shores is very helpful and answers all questions I needed to know. Thank you.
5/3/2022
Paula L. VERIFIED CUSTOMER
She was so professional in every moment and always smiling.
5/2/2022
Brian W. VERIFIED CUSTOMER
Forest Was awesome. Very efficient and great communication
5/1/2022
JUDY C. VERIFIED CUSTOMER
Rachel is great, however the tailgate problem is not resolved even though new parts were installed.
5/1/2022
David V. VERIFIED CUSTOMER
Rachel was amazing very responsive and informative. Matt the maintenance manager was very short and his emails were borderline unprofessional. We ended up coming to a resolution with our situation but uncertain if problem was fixed. There is still residual odor from the initial problem. I don’t think I’ll shop at Toyota of Santa Barbara again or Toyota. And if Matt is the one receiving this feedback we were very disappointed with your tone during the entire process to get this resolved. We had to involve Toyota corporate to get any movement. Best of luck and I will be sharing my experience when asked for recommendations.