Tod has demonstrated care, concern, and commitment to providing intentional and courteous service. I appreciate he remembers facts about me as a person and asks about my family (i.e. brother) always. He shows up genuine and that goes a long way. Many thanks Tod.
6/28/2022
Johanna P. VERIFIED CUSTOMER
Tod was very friendly, accommodating and professional!
Also, I would like to mention the person who answered the phone (reception). He was extremely polite and welcoming.
Overall good experience.
6/28/2022
Ben C. VERIFIED CUSTOMER
Good job
6/28/2022
Bijan S. VERIFIED CUSTOMER
Alex was the friendliest employee I’ve ever met. My father has worked in the automotive industry as a GM for decades (now retired). I’ve seen many employees in and out of his lot. Alex would be the best of the best from the group I’ve seen.
Whatever he does now, start teaching him the next job so he’s prepped for the promotion!
6/28/2022
Brisa F. VERIFIED CUSTOMER
He was very attentive and helpful. I had an amazing experience!
6/26/2022
Mary S. VERIFIED CUSTOMER
I waited 3 weeks to schedule so I could get a Saturday "wait" appointment at 9:00, so I could have this done and just wait. I needed simple routine 6 month service, about 45min. Since you no longer have shuttle service available, I have just waited in the past with no problems. I told Justin I had a "wait" appointment. He acknowledged it and said it could be 10:30. This was longer than I had in the past, but ok. I heard nothing, so went back at 10:15 and they had not even started on my car. He said it was going to be another hour and I could take my car and leave if I wanted. After this long I stayed. Why bother making "wait" appointments if you are not going to honor them. I would also have appreciated an update during my wait. I have been using your service department since 1990. Dealerships don't always have the best reputation, but I have always been satisfied with the service. My car was fine, but I did not leave with a good feeling.
6/26/2022
Gloria U. VERIFIED CUSTOMER
Todd the best! Perfect example of Toyota Service!
Thank you all!
Gloria
6/26/2022
ROBERT F. VERIFIED CUSTOMER
Justin is the best service rep I’ve ever encountered
6/24/2022
Shawn W. VERIFIED CUSTOMER
As always, I got the best attention, care & repair from Tod & Team Toyota. Thank you.
6/24/2022
SUSAN C. VERIFIED CUSTOMER
Tod was fabulous and helpful.
6/24/2022
TOD S. VERIFIED CUSTOMER
Tod was great.
6/24/2022
Lisette B. VERIFIED CUSTOMER
Thanks Rachel!
6/23/2022
Dale P. VERIFIED CUSTOMER
Tod was professional and timely and helped me and my family out in a tough situation where we lost both our car keys while on a family road trip.
6/22/2022
JAMES J. VERIFIED CUSTOMER
Very quick services
6/22/2022
Ramona E. VERIFIED CUSTOMER
I wasn’t feeling well today and I had to wait for my car while it was being serviced. Tod did whatever he could to get my service done in a timely manner. I appreciate the care he took.
Thank you.
6/22/2022
RYAN M. VERIFIED CUSTOMER
Tod was great! He offered sound advice on the upkeep of my vehicle, and his customer service was awesome!
6/21/2022
Georgia R. VERIFIED CUSTOMER
Forest and his team are always a delight and makes my car run beautifully and always makes my day.
6/20/2022
William G. VERIFIED CUSTOMER
Perfect job by Tod! A+
6/19/2022
JULIE P. VERIFIED CUSTOMER
Very accommodating. Not only Rachel but the entire team was very friendly and eager to help.