Pablo was very nice and informative . Work was completed on time. Thank you.
5/31/2023
Patrick S. VERIFIED CUSTOMER
Pablo is an excellent addition to the team. His positive and engaging presence makes even an oil change a great day. Honestly I’m blown away by his outlook and interest in life. 10/10 Pablo.
5/31/2023
Ellen B. VERIFIED CUSTOMER
Tod was very kind and helpful. I appreciated his service very much.
5/31/2023
Bob G. VERIFIED CUSTOMER
Pablo did great job!
5/28/2023
Chris P. VERIFIED CUSTOMER
Andrea was super helpful, thanks again!
5/28/2023
Anne L. VERIFIED CUSTOMER
Rachel has always been efficient, helpful and very professional with the maintence / upkeep of our 2003 Tacoma.
5/28/2023
Julio G. VERIFIED CUSTOMER
Rachael was amazing. Friendly courteous and knowledgeable, Toyota is lucky to have a representative like her!
5/28/2023
Barbara L. VERIFIED CUSTOMER
However, because Pablo was extremely busy, Robert in service took care of me. He was extremely competent and helpful. He even helped me replace records of sn expired debit card with a valid one.
5/28/2023
Anne R. VERIFIED CUSTOMER
3rd party companies, though representing the business being surveyed, should be paying the customer/consumer to take time out of their day to evaluate the business employee’s performance. It would be of more value to have peer-to-peer reviews and if a customer pays and says nothing, it should mean customer was satisfied, if costumer complains, it’s addressed, and if customer compliments and praises service, then employee knows they’ve done a good job. Simple, direct, relevant. The service manager for my car repair was fine. Recommendation: stop paying 3rd parties for surveys and lower your prices with the savings. You’ll have many more happier customers and perhaps less stressed employees who may be worried about customer reviews. Make it real.
5/27/2023
Juan G. VERIFIED CUSTOMER
N/A
5/27/2023
Norman S. VERIFIED CUSTOMER
Good communicator, efficient, thorough, pleasant & friendly
5/27/2023
William C. VERIFIED CUSTOMER
Also, to be clear, the young man at the service desk outside the dealership, that processed me in and out for service was very friendly and and kind. But what happened inside the dealership was unbelievable
5/27/2023
Eric A. VERIFIED CUSTOMER
Rachel was great, and I will be back for future services!
5/27/2023
Joan D. VERIFIED CUSTOMER
Robert was professional and courteous.
5/27/2023
Alan C. VERIFIED CUSTOMER
Very nice and professional
5/26/2023
Sandi W. VERIFIED CUSTOMER
Rachel was personable and very professional. I would like to work with her again.
5/26/2023
Calvin C. VERIFIED CUSTOMER
Thank you. I will be ppleased to review my experience. Not as a complaint, but understanding. Enjoy the weekend.
5/26/2023
Kathryn B. VERIFIED CUSTOMER
Pablo, and Rachel, were personable, helpful, and professional.
They understood I needed to get home due to a family issue, and facilitated a very efficient car maintenance.
A very satisfying experience.
Thank you.
5/26/2023
Noe E. VERIFIED CUSTOMER
Pablo Vences es un persona amable y muy respetuoso, y lo mejor fue que me atendió en mi idioma el español, muy contenta con el.
5/26/2023
Madison L. VERIFIED CUSTOMER
Thank you so much for helping me Robert! You were very informative and kind. I appreciate that you explained everything to me in a nonjudgmental way. Hope to see you again! Five stars