The clips in the handle above the passenger door were not reinstalled.
Even more concerning is that it was evident the center console was rummaged through. There was no reason for the technicians to be in there so not sure what they were looking for. Definitely makes me not trust bringing my vehicle back here again...
1/11/2025
Dillon K. VERIFIED CUSTOMER
Rick was very friendly and pleasant to interact with!
1/10/2025
Richard S. VERIFIED CUSTOMER
Excellent on time service
And a friendly smile
1/10/2025
Cynthia H. VERIFIED CUSTOMER
Tod is great!
1/10/2025
Kaylah L. VERIFIED CUSTOMER
Best guy I’ve received service from so far - very quick!
1/10/2025
Julia L. VERIFIED CUSTOMER
Thank you so much for the great service per usual. Robert is super nice and knowledgeable. And he wrote out all the things I needed done and was honest with what he thought was most important, which I appreciate a lot. Thank you again!
1/10/2025
Bijan S. VERIFIED CUSTOMER
Rick was the best!
1/10/2025
Ron E. VERIFIED CUSTOMER
Awesome, Rick is great
1/10/2025
Rembert W. VERIFIED CUSTOMER
Very professional. Great experience.
1/9/2025
Rita B. VERIFIED CUSTOMER
Completely satisfied.
1/9/2025
June A. VERIFIED CUSTOMER
Tod is very competent
1/9/2025
Tod S. VERIFIED CUSTOMER
Excellent service
1/9/2025
Mukesh P. VERIFIED CUSTOMER
Alex has always been a professional advisor.
He let's me know ,what is required at all my services. I am very pleased with his service. Thank you Alex
1/9/2025
Suzanne F. VERIFIED CUSTOMER
Very quick and easy, organized, thank you!
1/8/2025
Arturo P. VERIFIED CUSTOMER
It all went well.
On schedule, courtesy and promptness.
Very happy.
1/8/2025
James F. VERIFIED CUSTOMER
Rachel the best. Explains everything.
Always Rachel.
1/8/2025
Dan D. VERIFIED CUSTOMER
Robert my service rep was very helpful.
1/8/2025
William S. VERIFIED CUSTOMER
I think customers would appreciate a more thorough explanation of each service. I we’ve owned our RAV4 for a year. I like it that all we needed was a tire rotation but it would help to understand why nothing else’s was needed. Tod was helpful in this regard but maybe taking a little more time would educate customers on how owning a Toyota changes their maintenance expectations. I think that’s a good thing.
1/7/2025
Vindi N. VERIFIED CUSTOMER
Good job
1/7/2025
Barbara S. VERIFIED CUSTOMER
Tod was great ! He expedited the service time so I wouldn’t have to drive home in the dark which I cannot do. I really appreciated the extra personal service he gave and am so grateful he was my service agent!