George was great. He pointed out my tires needed replacing, a fact I was oblivious to. Now with the new tires my car feels noticeably better. I couldn't be happier. Thank you.
6/6/2026
Rachel M. VERIFIED CUSTOMER
Rachel is awesome but texted me too much.
6/6/2026
Boyd P. VERIFIED CUSTOMER
Excellent professional service from Jon Dulay and technician Carter Plackis
6/6/2026
Joey P. VERIFIED CUSTOMER
Tod and the team were great! I’ve received really great service from the entire team every time I’ve brought my car in for service.
6/6/2026
Michael R. VERIFIED CUSTOMER
Ron was excellent
6/5/2026
Erwin A. VERIFIED CUSTOMER
Thanks to the whole service team. Appreciate that for not wait long
6/5/2026
Mary A. VERIFIED CUSTOMER
I feel safe in my car!
Thank you!
6/5/2026
Jack M. VERIFIED CUSTOMER
Thanks
6/4/2026
Sarah K. VERIFIED CUSTOMER
Rick was fabulous! The service was slow. And the surcharge on the credit card is an absolute insult.
6/3/2026
Sandra Z. VERIFIED CUSTOMER
Tod was very nice and helpful and got my car problem fixed extremely quickly.
6/3/2026
Nicole H. VERIFIED CUSTOMER
It took 25 minutes to be checked in, and even then they had to change who was helping me. Everyone else in the line before and after me was seen before I was. At pick up, there was no acknowledgment that I was there waiting, and he wasn’t talking or making eye contact with the customer he was actually working with, just silently typing in the computer. Tod helped me check out and that was efficient and pleasant.
6/3/2026
Rosalinda C. VERIFIED CUSTOMER
Excellent service.
6/3/2026
Nancy C. VERIFIED CUSTOMER
George Jimenez is an excellent advisor excelling in technical expertise combined with a warm and caring demeanor!He very best representative of Toyota Santa Barbara!
Sincerely
Nancy C
6/3/2026
Marnie B. VERIFIED CUSTOMER
As a longtime loyal customer. I was extremely disappointed that I was not informed by my new Service Rep that Toyota of of Santa Barbara no longer accepts personal checks, and there was no notice posted to that effect. This led to a very difficult and embarrassing situation when I came to pick up my car sad that the personal service I have always enjoyed at Toyota of of Santa Barbara no longer seems to be the standard. I will be taking my business elsewhere in the future.
6/2/2026
Deborah H. VERIFIED CUSTOMER
Rachel was great!!!!
6/2/2026
**** C. VERIFIED CUSTOMER
10/10 would get serviced again
6/2/2026
Ronald O. VERIFIED CUSTOMER
It was a pleasure having Rick as my service advisor. He explained the proposed service, gave me an estimate of when my car would be ready and called to tell me it was available for pick up. Additionally he told me of a recall on my car and called when the parts were received and made the appointment. Then when I forgot that apparently he gave me a courtesy reminder call. Which allowed me to get the required work done that day
6/1/2026
Nadia R. VERIFIED CUSTOMER
Excellent service and customer service all the time!!!
6/1/2026
Robert B. VERIFIED CUSTOMER
Awesome work Tod. See you next service.
5/31/2026
Sandra I. VERIFIED CUSTOMER
We were extremely satisfied with the service. Alejandro was very helpful. We were supposed to be heading home to Eugene, OR and our battery died.
Alejandro and Jaime both were extremely helpful to get us back on the road.
Thank you Gentleman!