She were very helpful, pleasant to work with and knowledgeable, she is a person who cares about her customers and getting the work done that I needed with feedback.
12/21/2021
Hartnell H. VERIFIED CUSTOMER
It always a pleasure having Tyler taking care of my car when I come for service great attitude wonderful customer service and very professional.
12/21/2021
Carlos T. VERIFIED CUSTOMER
Great service by Stan Rumowski
12/21/2021
Kimberly M. VERIFIED CUSTOMER
Rafael Salcedo is very pleasant to work with and I enjoy bringing my car in and he is always professional and he under promises and over delivers every single time.
12/21/2021
Josue A. VERIFIED CUSTOMER
It is incredible how they cannot give a simple answer. It took me more than two hours waiting for them to tell me whether or not they could give me a simple solution. In the end I went to Reilly Auto parts and bought the support parts and I put them in.
12/21/2021
Doris R. VERIFIED CUSTOMER
Thank very good lm happy
12/21/2021
Graciela R. VERIFIED CUSTOMER
Thank you
12/21/2021
Ed K. VERIFIED CUSTOMER
Very happy with the service
12/21/2021
Ryan G. VERIFIED CUSTOMER
This was the first oil change. It went great. Tyler was such a nice guy and answered all my questions the rav was done in less than a hour. This was a great experience!!
12/21/2021
Andrew M. VERIFIED CUSTOMER
Very polite,knowledgeable and is always trying to find a way to help me save.
12/20/2021
Kevin C. VERIFIED CUSTOMER
Mike is a great asset to your dealership.
12/19/2021
Eloise S. VERIFIED CUSTOMER
Professional and kind
12/19/2021
Gwendolyn P. VERIFIED CUSTOMER
Job well done
12/19/2021
Leticia G. VERIFIED CUSTOMER
Es muy servicial y todo muy profesional muy contento x todos los cervicios gracias
12/19/2021
Daniel D. VERIFIED CUSTOMER
We bought a new prime and left the old one behind drove home in a new car. Thank you Danny and Sharon Delo
12/19/2021
Aroon R. VERIFIED CUSTOMER
My 2021 Highlander Hybrid was in for a dead battery issue the 2nd time, 5k miles service and a wind noise from the front windshield area. I was told it would be done in a 1-2 days. Then Bev Smith Service technician damaged my SUV by running over the vehicle lift arm and punctured my RF tire and damaged my rim. Took almost 2 weeks for repairs. Mike did not keep me informed in a timely manner as to my vehicle status nor did he provide a rental to replace my vehicle damaged under BS Toyota care. I called several times and he said he did not get the messages. I spoke to multiple BDC representatives, Relations manager, Jennifer, and Service Manager,Jim, who told me the damage was so small that I would not even notice, but they decided to fix it anyways. Missing a chunk of metal off my rim is substantial and I would notice. When I first left my car for service, I was told by Mike that he did not have any rental vehicles - this was false since I know of other people who got rentals at the same dealer later that week. My vehicle was given back to me with bugs and dirt all over, although I just had it washed and detailed prior to bringing it to dealer. This is absolutely horrible customer service.
12/19/2021
David S. VERIFIED CUSTOMER
None none that I can think of
12/18/2021
Loretta V. VERIFIED CUSTOMER
Mike was very pleasant!!
12/18/2021
Audrey S. VERIFIED CUSTOMER
I was completely satisfied with the service my car received at Toyota. Tyler, gets an AA+ from me. He is exceptional!! I will never take my Prius to any other maintenance shop. The staff is patient and explains everything that your car needs before beginning service on my car. Thanks very much.
12/18/2021
Marcel J. VERIFIED CUSTOMER
Tyler has excellent customer service skill and knowledgeable