Every place I checked with before I came to Bev Smith for the battery was that it was free insulation but Bev Smith charge me $35 also I was denied to use a coupon that I had for Bev Smith they gave me $25 off if I exchange the battery but I was very happy with Tyler
1/15/2022
Rhoda J. VERIFIED CUSTOMER
very accurate on timing when you have an appt. excellent service
1/14/2022
Marilyn L. VERIFIED CUSTOMER
Tyler is great and takes care of all the problems with my car.
1/14/2022
Joanne R. VERIFIED CUSTOMER
Work was done fast and all the Bev Smith Toyota employees were friendly and helpful. Waiting area is very comfortable. Love your coffee.
1/14/2022
Eugene U. VERIFIED CUSTOMER
Forgot to put all 4 valve caps on..wonder if anything else was missed
1/14/2022
Bernadine O. VERIFIED CUSTOMER
None
1/14/2022
Kenneth G. VERIFIED CUSTOMER
Excellent all.around
1/14/2022
Renee C. VERIFIED CUSTOMER
Technician was very professional
1/14/2022
Maura D. VERIFIED CUSTOMER
As always pleasure working with Tyler. A plus service
1/14/2022
Rene O. VERIFIED CUSTOMER
Timothy went above and beyond trying to make a previous negative experience with Toyota right again. I was highly impressed with the time and effort he took to correct this issue and explain my services to me. Toyota is lucky to have him as an employee!
1/14/2022
James M. VERIFIED CUSTOMER
Always receive excellent service from Bev Smith
Kim is the best. Always top and quick service and always very courteous to Kim's customers. Very pleasant experience.
1/14/2022
Steven N. VERIFIED CUSTOMER
Mr. Matos always goes above and beyond. We are very happy with him and the service provided.
1/14/2022
Stanislaw P. VERIFIED CUSTOMER
Thank you
Everybody did excellent jobs, and I recommend this place for everyone
Spacial thanks for Stanley J Rumowski.
1/14/2022
Mayco B. VERIFIED CUSTOMER
Not satisfied
1/14/2022
Fern G. VERIFIED CUSTOMER
Stan the man is awesome!
1/14/2022
Melania R. VERIFIED CUSTOMER
I have been a Toyota owner for 29 years, have purchased two of my 4 vehicles from your dealership. I took my car for maintenance and to repair the cover for the electrical panel and a weather stripping on the windshield. The parts were ordered, no one called me. After two weeks I called, yes the parts were there. I brought the car, 1, The weather stripping was short leaving .250 of an inch on each side. The service manager told Tim this should not have happened and a new one was ordered, I guess, no one has called me. The service manager or whom ever installed it should have realized that it was short and said something. 2 The electrical panel cover is not the same as the original the car had. This is something purchased from amazon. The WHOLE entire foundation in which I bring my car over to the original dealership and I am ok paying the cost is to maintain the integrity of the car. This is not acceptable. I want the cover replaced with a similar one that comes with every Toyota Corolla as my model and the weather stripping to leave no gaps. Please call me Melania.
1/13/2022
Marie B. VERIFIED CUSTOMER
It was wonderful and fast
Thank again
1/13/2022
Lisa K. VERIFIED CUSTOMER
We went in for our 10000 mile check- we had a 1030 am appointment and didn’t leave till 1215 - then on the way out there was a clicking on our rear wheel- we came back 5 minutes after we left- but it disappeared- it reappeared when we were going home and disappeared later again- possibly something in the wheel well? But an oil change and a tire rotation plus fixing a nail in a tire - if I had not gone out and questioned the amount of time- I believe we would have waited much longer- think about this- would you want this? I got a very bad feeling like it didn’t matter- our time was nothing. Think about it.
1/13/2022
Mark A. VERIFIED CUSTOMER
very helpful definitely an improvement over the last service advisor I had