La atención de Pablo fue excelente estoy muy contenta.
12/8/2022
Omar B. VERIFIED CUSTOMER
Excelente atención y servicio
12/8/2022
Janet C. VERIFIED CUSTOMER
GreAt guy professional and friendly explains everything and gives good
Advice.
12/7/2022
Barbara M. VERIFIED CUSTOMER
Great service and very prompt with return calls!
12/7/2022
Guy L. VERIFIED CUSTOMER
Everything was handled 100% correctly I enjoyed my service thank you
12/6/2022
Jorge O. VERIFIED CUSTOMER
They behaved very badly with me, I was not happy with the attention
12/6/2022
Carola D. VERIFIED CUSTOMER
My only input would be to have the girl greeting when I pulled up be just a tad more welcoming with a smile and be more courteous. First impressions…
After having the same trustworthy advisors for the past 15 years it’s hard to find a new one , who won’t upsell you before they even gained your trust.
12/6/2022
Janice R. VERIFIED CUSTOMER
Pablo provided excellent customer service skills. He understood the issues I was having with my car. He explained everything in detail as to what exactly was needed to be done. He stayed in contact with me to provide updates on the work progress. I am thankful that I took my car to Pablo for service.
12/6/2022
Richard D. VERIFIED CUSTOMER
Service was quick and the customer lounge was very comfortable.
12/6/2022
Cipriano P. VERIFIED CUSTOMER
bad service job wasn’t complete and your people charge me for incomplete work
12/6/2022
Jeanne B. VERIFIED CUSTOMER
Saturday December 3rd was my second time being disappointed with the service performed on my vehicle. Once again it was a tire issue. I had my 5,000 mile service done. I was sure to take a quick video of the rims on each tire prior to the service. And when I received the car back one of my rims had 2 scratches on it. I am very careful and keep my car clean and looking new. I went back in and talked to Angel my service advisor. She went in and talked the manager and he said he would get back with me to get it repaired. I have had the car since April and now this incident with the rim. I want to get it repaired like it was when I brought it in. New no scratches or marks. I am very disappointed once again. I don’t think I will trust the tires being rotated again from your service. I am hoping to hear from the manager by tomorrow or I will be calling.
12/5/2022
Henry M. VERIFIED CUSTOMER
Excellent job he did during my time if visitation!
12/5/2022
Angel C. VERIFIED CUSTOMER
The price for the service was with In my budget but they told me it would take from 1 to 2 hours and I was ok but I became really frustrated when it became a total of 3 on my first vehicle and the second day on the second for my second vehicle they told me 1 to 2 hours also which I was ok with it but it became a total of 4 hours . I also got extremely frustrated and I think it was extremely ridiculous the extra 2 hours when my vehicle was sitting already outside and finished for 30 minutes and no one was doing anything to check me out and when I went and asked they told me that my advisor had went out to the bank and that he would be back shortly and that time became the 30 minutes that my car was ready . Someone should have checked me out other than my advisor.
12/4/2022
Jose O. VERIFIED CUSTOMER
Great staff and short period of time on service
12/4/2022
Gretchen F. VERIFIED CUSTOMER
Great service!
12/4/2022
Henry E. VERIFIED CUSTOMER
What I like the most about my service was - there was someone who
Came out and offered everyone who was sitting outside some smacks- I thought that very generous of Bev Toyota to do that . I really appreciated- services were very fast as well
Henry
12/4/2022
Robert D. VERIFIED CUSTOMER
The service advisor was excellent.
12/3/2022
Teshome D. VERIFIED CUSTOMER
The service advisor, Taylor, was great and returned my car at the agreed upon time after completing the work. Keep up the great work!
12/3/2022
Martine C. VERIFIED CUSTOMER
I was upset about the fact that you guys didn’t fix the problems. I bought my preowned tundra on 5/18/22. I found some of existing problem with the AC blower motor not working, but instead you guys want to charge me for that. And my low fuel dash warning signal not working at all.. very disappointed. I have owned multiple Toyota vehicles in the past, and last 3 came from bev smith.