Did not repair:replace hud system. HUD just about disappeared Friday evening. Less than 2 days after visit
6/3/2023
Laura M. VERIFIED CUSTOMER
Anthony was super mean and ignored me when I told him that I saw someone leaving with my car. He just said you car is no ready because I do not have you key yet. super rude I will give him a -0 for his service!
6/3/2023
Michael W. VERIFIED CUSTOMER
He is an asset to your team. He really strives for customer satisfaction, and really ensures the best customer experience.
I will definitely return to have my service performed again at Bev Smith
Take care of him. He really works hard and keep you updated throughout the entire process. Thank you.
6/2/2023
Thomas L. VERIFIED CUSTOMER
Heaven Marie Flores was amazing. That was the first time she took care of me and I couldn’t be more pleased.
6/2/2023
John B. VERIFIED CUSTOMER
Kim has always been available to help me when I needed service. I can call her, even when I need service on a moment’s notice. Thank you Kim for going above and beyond to accommodate me. John R Bardsley Sr
6/2/2023
Paul H. VERIFIED CUSTOMER
Dude was rude and cut me off. Mentioned it to service manager and he dismissed me. Came back and spoke to him and he reluctantly listened to me. Also your service is overpriced. Other toyotas also have a complementary car wash. This location is just not up to par with other toyota dealerships
6/2/2023
Karl M. VERIFIED CUSTOMER
My only complaint……. The music choices and volume were not to my liking and you couldn’t escape it. Otherwise good service. Km
6/2/2023
Divine Hands. VERIFIED CUSTOMER
Kim is a great asset to your business
6/2/2023
Michelene G. VERIFIED CUSTOMER
N/a
6/2/2023
Jean L. VERIFIED CUSTOMER
Excellent, considerate people who work for you. They should all be commended
It is a pleasure to come in. Thank you
6/1/2023
Victoria S. VERIFIED CUSTOMER
The service was fast and well attended
6/1/2023
Bonnie G. VERIFIED CUSTOMER
Pablo did NOT talk to me about what needed to be done, did not go over anything except how much I owed I wish Stan was still there. I will not have Pablo helping me again. Sorry customer service.
6/1/2023
Sarah M. VERIFIED CUSTOMER
Kim Vest is absolutely amazing. She keeps me informed, she treats me kindly and with expertise, and she makes every part of the service experience pleasant and satisfactory.
6/1/2023
Eric F. VERIFIED CUSTOMER
I like the fact that no one came by to see if I wanted to trade up my vehicle.
5/31/2023
Patrick F. VERIFIED CUSTOMER
Kevin Engle…Absolute stud of an employee! Give this man a raise. And every weekend off! Good job Bev Smith and Kevin! 5 stars!
5/31/2023
Marjorie O. VERIFIED CUSTOMER
Heaven kept me up to date and let me know exactly what was done to my car.
5/31/2023
Patsy C. VERIFIED CUSTOMER
Anthony was very helpful and informative. He is a great addition to your Bev Smith team. Well done and thanks.