Angela was great, very helpful and professional. A++
2/25/2025
Pamela S. VERIFIED CUSTOMER
N/A
2/25/2025
Cecilia S. VERIFIED CUSTOMER
There was poor communication and I got my car back really dirty from the inside and out when I took my car in clean.
2/22/2025
Nelson M. VERIFIED CUSTOMER
She always communicates well.
2/22/2025
Melita A. VERIFIED CUSTOMER
I was most fortunate to have Caitlin Neeson coordinating the repair of my 2017 Kia Sportage. This is my second very positive encounter with Caitlin. Her knowledge and customer service skills are exceptional. She went above and beyond to explain every step of the way by text or a phone call. I had no appointment, drove in as an emergency, she was accommodating, get the parts in and got my car serviced. She is such an asset to Bev Smith Kia. Excellent job Caitlin, thank you for a job well done done.
2/22/2025
Dora J. VERIFIED CUSTOMER
Made up a very unbelievable reason as to why my car would not be covered under warranty! Told me a raccoon I hit 7 months ago caused a crack that just opened and leaked all the Freon out of my car last week. You will not be getting my business anymore and I will tell everyone I know looking for a new car to stay away from your dealership
2/22/2025
Jim B. VERIFIED CUSTOMER
Great young man! Very attentive!!
2/21/2025
Felisbela H. VERIFIED CUSTOMER
Excellent! He was attentive and awesome.
2/21/2025
Linda L. VERIFIED CUSTOMER
I was happy that my car was looked at in a very timely manner. Angela was attentive and friendly.
I scheduled my car in response to the Niiro recall, they checked it and now I have to come in again for the repair. I wish they had parts/supplies on hand to save me another trip.
2/21/2025
Ms. M. VERIFIED CUSTOMER
Thanks Cory you're the best
2/21/2025
Marcos A. VERIFIED CUSTOMER
I appreciated your services
2/21/2025
Lenard M. VERIFIED CUSTOMER
Angela is the best!! Attentive listening…. Always eager to help & find solutions. Responds & connects with updates. She deserves all the accolades Bev Smith Kia has to offer.
2/21/2025
Hernando M. VERIFIED CUSTOMER
Ok thanks
2/21/2025
Mike V. VERIFIED CUSTOMER
The entire team is very kid - thank you all.
2/20/2025
Silvia R. VERIFIED CUSTOMER
Great customer service. Very polite and kept me informed.
2/20/2025
Linda G. VERIFIED CUSTOMER
Thanks
2/20/2025
Borys B. VERIFIED CUSTOMER
No coments
2/20/2025
Keli S. VERIFIED CUSTOMER
Angela is great! Thank you
2/20/2025
Vanessa M. VERIFIED CUSTOMER
Caitlin Neeson’s customer service was exceptional, as she kept me updated throughout the entire process. I had questions and concerns and she addressed them all. She was very accommodating and pleasant with great attitude. I will definitely schedule all future appointments with her from now on.