We have been disappointed with most of the service we have received there. Even though we pointed out a noise we had not heard before Cory said it was normal and 5 days later brakes locked up and BS Kia had to replace parking brake motor module.
Coach has been trying to make things right for us. B
2/28/2025
Patricia G. VERIFIED CUSTOMER
Damage done to vehicle during routine services.Several attempts to reach ANYONE had been unsuccessful. No return calls text etc.
Very poor customer service with issues
2/28/2025
Gary K. VERIFIED CUSTOMER
Very pleased with our salesman Pat McFadden. Very courteous and accommodating
2/28/2025
Lianna T. VERIFIED CUSTOMER
Angela was great and very helpful. Disappointed that the guys who did the oil change a few weeks ago, did not check fluids the first time I was here causing me to have to come back because of no coolant in my car and this process of trying to get some answers as to what is going on with my electrical problems.
2/28/2025
Hector O. VERIFIED CUSTOMER
Carlin was wonderful, she explained everything to me and was very pleasant. Thank you
2/28/2025
Thomas Z. VERIFIED CUSTOMER
Ok
2/28/2025
Darin H. VERIFIED CUSTOMER
Service advisor was great and helpful. But getting into a confrontation with your service personnel on where I was parked my truck was not appreciated nor required. Customer service was at zero
2/28/2025
Gerardo A. VERIFIED CUSTOMER
Siempre e estado muy satisfecho.
Me gustaría q siempre esté en español el formulario.
2/27/2025
Richard L. VERIFIED CUSTOMER
Angela, my service rep, kept me informed of progress on my vehicle and the work was performed to my satisfaction in a timely manner.
2/27/2025
Terence R. VERIFIED CUSTOMER
Very prompt on getting my needs meet and service of customer service is exceptionally phenomenal. Goes above and beyond!
2/27/2025
Chandler E. VERIFIED CUSTOMER
She was great
2/27/2025
Lenard M. VERIFIED CUSTOMER
Angela has been absolutely the best. 10+. She is attentive, listens to her customers and just doesn’t hear. Follows through with issue engagements.
She treats your vehicle as her own. She deserves all the accolades KIA has to offer.
In addition, I must add that Richard, Sve Mgr is top notch. He makes things happen!
Kiki in the auto loaner department will make sure your accommodations are well met. Her instructions are clear, cars always clean. Always with a smile!
Call me anytime. You know good company not when things go right but when things go wrong. Thank you Team!
2/27/2025
Mark P. VERIFIED CUSTOMER
Best service team of any dealership
2/27/2025
Terence R. VERIFIED CUSTOMER
My service advisor Angela was great and getting my needs done and was quick and very reliable when you need things done within your car repairs and part needs. The only thing was wrong was with the technician not checking the rest button for my Kia SPORTAGE when the technician had put the fuel pressure and gasket , my Kia started to kick back without resting my system. Overall with Angela’s service in getting my issues done was great.
2/26/2025
Juan U. VERIFIED CUSTOMER
He was very kind and patient.made the visit more pleasant
2/26/2025
Yolanda E. VERIFIED CUSTOMER
Cory was the best, he was very nice and professional. I would highly recommend him to friends and family.
2/26/2025
John F. VERIFIED CUSTOMER
Service was excellent!
Thanks.
2/26/2025
Debra B. VERIFIED CUSTOMER
Caitlin was the absolute best!! Professional and friendly.