Yes she was super nice and very knowledgeable. I really like working with her for my service needs.
2/9/2022
Jessica A. VERIFIED CUSTOMER
Frank Negron is the best!!!
2/9/2022
Michael S. VERIFIED CUSTOMER
90 min Wait was a little longer than expected for having an appointment.
2/9/2022
Loizides L. VERIFIED CUSTOMER
Did not diagnose the problem. Only did basic battery and starter tests. As I mentioned the problem exists when the breaks are stiff leading me to to focus that this is a break booster problem somehow locking out the starting system. If the mechanic checked the starting system when the car was delivered via tow truck they would have see what I am talking about. I am sure they finally looked at it after the weekend where the intermittent problem self corrected. The vacuum system in the booster should have been checked for leakage.
2/9/2022
Leona Y. VERIFIED CUSTOMER
Jessica was friendly and professional. I liked that she came and gave me updates on my car’s progress. It was nice that a staff member walked around the lobby to make sure we were comfortable while we were waiting and offered us various drinks.
2/9/2022
Irene M. VERIFIED CUSTOMER
Petra was on top of things and polite and caring
2/8/2022
Charles M. VERIFIED CUSTOMER
Very good business.
2/8/2022
Vicki W. VERIFIED CUSTOMER
Jessica was very pleasant. Without having an appointment they were able to change out my battery and have me on my way within 2 hours. Pleased with service.
2/8/2022
Jane Y. VERIFIED CUSTOMER
Frank was very thorough in his explaining what needed to be done and went over everything before it was done! Also made sure I got a ride home and back to pick up vehicle. He was friendly and informative. Thank you!!!
2/8/2022
Patricia E. VERIFIED CUSTOMER
Well I completely satisfied with the service on Saturday. And yes I would like to get another Kia vehicle but bigger like van or suv.
2/7/2022
Pamela M. VERIFIED CUSTOMER
Very good service, polite and kept us posted on what was needed.
2/7/2022
Lillian I. VERIFIED CUSTOMER
Too long wait 3 hours for service and two tires couldn't even sit in waiting area due to blasting music
2/6/2022
Michael H. VERIFIED CUSTOMER
Justin was great and very nice And helpful great job well done.
2/6/2022
Manuel R. VERIFIED CUSTOMER
Everything was good today. Only one point could be improved: speed.
2/6/2022
Melissa L. VERIFIED CUSTOMER
We had an excellent service! A lot of updates, we really happy of it. Thanks
2/6/2022
Michelle O. VERIFIED CUSTOMER
Well first off, I made an appointment for 8:30 and I didn’t leave until after 10:00. Then when I was driving I noticed greasy hand prints on my light gray leather door handle. I also was missing a valve stem cover when I came in. I asked him to replace it. They switched out the two on the passenger side with black ones instead of the ones with the green caps and left the green ones on the driver side. Just disappointed…
2/6/2022
Danielle K. VERIFIED CUSTOMER
Everybody was great and friendly, service was prompt, had a great experience thanks to Petra and Phil!
2/6/2022
Robert G. VERIFIED CUSTOMER
Wonderful
2/5/2022
John H. VERIFIED CUSTOMER
Jose the mechanic was also very helpful
2/5/2022
Venetia B. VERIFIED CUSTOMER
Justin continues to provide excellent customer service. So much appreciated the customer relations manager’s help as well. She was awesome even though her shift ended.