Caitlin Neeson does an exemplary job in customer service.She is an asset to your company. She goes out of her Way to explain & mention things & services needed with a pleasant demeanor even though times could get very stressful as a service advisor.
11/12/2025
Chris D. VERIFIED CUSTOMER
I usually get my vehicle serviced at another dealership but after my experience with Bev Smith Kia. And more importantly the quality of service Caitlin Neeson (my service advisor) provided I will be using this dealership moving forward.
11/12/2025
Lenard M. VERIFIED CUSTOMER
Angela is the best. Professional, has active listening skills, makes things happen. .
11/12/2025
Hermano D. VERIFIED CUSTOMER
Great service and he was very
Profesional. Thank you
11/12/2025
Todd F. VERIFIED CUSTOMER
Fast professional service
11/11/2025
Suzanne L. VERIFIED CUSTOMER
I'm visually impaired. Please do not send anymore surveys
11/11/2025
Jooyong J. VERIFIED CUSTOMER
She's very nice and well done.
11/11/2025
Rachel S. VERIFIED CUSTOMER
Angela was fantastic, speedy, courteous and professional. She answered all my questions thoroughly and got me in and out quickly while feeling very confident about my visit. Robby, who gave me a ride home and back while the work was being done, was also very couteous, friendly, professional and a great communicator.
11/11/2025
Kristine C. VERIFIED CUSTOMER
Great service and communication all the time !!!
11/11/2025
Shando B. VERIFIED CUSTOMER
Excellent customer service
11/10/2025
Tasha R. VERIFIED CUSTOMER
Caitlin is awesome
11/9/2025
Mike K. VERIFIED CUSTOMER
Angela is always helpful and provides great customer service.
11/9/2025
Ilene K. VERIFIED CUSTOMER
I appreciate you asking for some feedback. Your coffee station was not stocked with sugar and I had to ask someone for some. The selection was limited and considering what your customers pay for their vehicles and then the cost of service a small investment with a better drink selection would go a long way into feeling more appreciated as a customer.
11/9/2025
Christa M. VERIFIED CUSTOMER
Coach took good care of me. Also had to replace a battery in the spare key. I had to pay for the new battery but the it only lasted about a year when it should’ve been longer. Otherwise I always get taken care of well when I go for maintenance
11/8/2025
Roberto M. VERIFIED CUSTOMER
Caitlin Neeson have been always taking care of our necessities and she earned our highest reference possible.
11/8/2025
Ohpelia G. VERIFIED CUSTOMER
Very professional,and kind. As well as everyone helping. greetings, ir was awesome.
This was my first-time in BevSmith KIA.
THANKS...Ofelia Uz Gonzalez
11/8/2025
Chanarda D. VERIFIED CUSTOMER
Last time I paid $79 now I’ve paid $100. I won’t be coming back.
11/8/2025
Dominique D. VERIFIED CUSTOMER
I specifically said the front tire on the passenger side is wobbly. The car is shaking when driving and it still is. Also I paid for an alignment and the care is still not aligned.
11/7/2025
Lori M. VERIFIED CUSTOMER
After waiting over 1.5 hours, they still hadn't started working on my car. Cory asked me to reschedule. I just left. I doubt I will be returning to your dealership.
11/7/2025
John B. VERIFIED CUSTOMER
Thank you Caitlin for taking care of the tire problem.