Jared was extremely helpful and profesional.
This was my first maintenance appointment, hopefully next time I have more a bit more time to get a car wash. All the representatives were extremely nice and friendly
12/19/2025
Nicolle L. VERIFIED CUSTOMER
I waited 1.5 hours and I told jared a few times that I wanted to make sure my tire pressures were adjusted as they were off… he assured me that they would do that. Well I got my car back and they never adjusted the tire pressure. There was no sticker that shows I had and oil change and the updated mileage when due again. No filters were changed like usual. For waiting as long as I did they barely did anything and then the checklist they lied and said that everything was okay and they lied about the tire pressures. Extremely disappointed
12/19/2025
Doris T. VERIFIED CUSTOMER
My experience was great. Caitlyn is friendly and professional. She is awesome!
12/18/2025
Nicholas B. VERIFIED CUSTOMER
She does a great job for you and the car owner thank you Angela
12/18/2025
Ty S. VERIFIED CUSTOMER
Corey was very nice, knowledgeable, and efficient. Great guy!
12/18/2025
Arlinda B. VERIFIED CUSTOMER
They didn’t glue the silver trimming good around window had to have them take it back Angelina said they didn’t snap to all the way other than that things were fine.( didn’t won’t to have to bring right back.
12/18/2025
Gregory P. VERIFIED CUSTOMER
Excellent customer service
12/17/2025
Dennis S. VERIFIED CUSTOMER
Caitlin was truly a very kind and attentive person. She explained everything clearly and guided us through the entire process, answering all of our questions. The experience with her service was excellent. I truly wish there were more people like Caitlin in the world. We are very satisfied with her service and hope to see her again in the future.
12/17/2025
Thomas P. VERIFIED CUSTOMER
First our battery goes dead because of your system update causing me to miss my granddaughters play, then they refuse to replace the battery. Then we pick it up and they were supposed to do an oil change , tire pressure and tire rotation and our tire light was low so we don’t even think they did anything. Cory the service advisor is worthless and kept avoiding my husband asking questions saying don’t know why. Unacceptable. We will never buy another car form Bev smith again.
12/16/2025
Jennifer D. VERIFIED CUSTOMER
Thank you for helping me Caitlin! You are very professional and knowledgeable and I appreciate that you fit me right in to your already busy, Saturday schedule.
12/15/2025
Cecilia H. VERIFIED CUSTOMER
Corey always provides prompt customer and keeps the customer well informed
12/14/2025
Jacquelyn B. VERIFIED CUSTOMER
Always pleased with her
12/14/2025
Karen W. VERIFIED CUSTOMER
My car is happy now
Cory was very good with me. He explained things and helped resolve it. I'm good. Thank you.
12/14/2025
Paul H. VERIFIED CUSTOMER
Caitlin is most competent
12/14/2025
Kristel O. VERIFIED CUSTOMER
I’m irritated. When Adam gave me the estimate for 4 new tires, he didn’t mention i had to have an alignment as well. Not to mention it was said i have to get an alignment every 15k miles? I have 26k on my soul now. That was definitely never mentioned!! It may be time to return to my mechanic.
12/14/2025
Richard M. VERIFIED CUSTOMER
Thank you
12/14/2025
Ashley P. VERIFIED CUSTOMER
I keep bringing my car in to have issues addressed and they just tell me they can’t duplicate the problem. But yet driving the car when test drove they said they can feel that the car is acting like it’s going to stall when you start to move from a complete stop
12/14/2025
Priscilla B. VERIFIED CUSTOMER
Clear explanation has what's to be done and recommendation.
12/14/2025
John B. VERIFIED CUSTOMER
Caitlin was great this was our second service for the new Nero we purchased. She was wonderful both times.