Petra was great. She kept me informed of my car status and quoted me a correct price. There were no surprises. Great service.
1/8/2023
Jennifer Mastromarino. VERIFIED CUSTOMER
Communication was severely lacking. I was unable to talk to anyone for days. Secretary that answered phone was never able to truly help either.
1/7/2023
Carolyn M. VERIFIED CUSTOMER
Seth was a pleasure to deal with and we always notice the easy way the employees work together and the majority seem to enjoy their jobs.
We have only one complaint and it probably can't be helped but the level of the music is deafening to us old folks.
1/7/2023
Jason C. VERIFIED CUSTOMER
I want to thank Seth for the service he provided and getting my car done nice and quick. He always kept me informed and provided excellent customer service.
1/7/2023
Lillian A. VERIFIED CUSTOMER
Excellent Service! Seth is a very customer friendly service guy who keeps you informed as you wait!
1/6/2023
Tasheta G. VERIFIED CUSTOMER
Seth,
Has been amazing.
1/6/2023
Bill H. VERIFIED CUSTOMER
I had to wait for a service rep to assist me. All I had was an oil change and it took an hour and a half and the service was overpriced. I'll find another facility for this service in the future.
1/6/2023
Kristal R. VERIFIED CUSTOMER
I was charged over $200 for you to tell me that I need a new DVD player. Joseph said if I had a warranty through carmax that I could get my money back. I called carmax and do still have a warranty. I’ve called Joseph twice and left two messages and have yet to receive a call back.
1/6/2023
Shadiene K. VERIFIED CUSTOMER
I was well satisfied with my service
1/6/2023
Robert A. VERIFIED CUSTOMER
Petra was very professional and upfront about everything. A job well done.
1/6/2023
Michelle H. VERIFIED CUSTOMER
So glad she is back. She is awesome.
1/6/2023
Angela R. VERIFIED CUSTOMER
Petra is always very kind and pleasant. I appreciate her attention to detail and keeping me informed. Thank you, Petra, great job.
1/5/2023
Gloria N. VERIFIED CUSTOMER
He is the best.
1/5/2023
Yulexis G. VERIFIED CUSTOMER
good morning everything was fine on joseth's side but on the way home I put the windshield wiper to clean the insects on the glass and the windshield wipers had no water this morning I checked the engine oil and it has but it is at the minimum I also ordered please change the spark plugs and I don't know but I didn't see on the receipt that they did please, they have always done an excellent job this time, thanks, it's not my intention to get anyone in trouble, but always have to trust you, thanks.
1/5/2023
Linda M. VERIFIED CUSTOMER
Seth Tyler Calvanese was a excellent service advisor.
1/5/2023
Nancy S. VERIFIED CUSTOMER
Petra was professional and friendly. She made sure all the work was completed and the car looked beautiful. I liked her before when she was at KIA and I'm glad she's back. She was the only one that knew what she was doing.