There is no sense of having a appointment cause it takes them forever to get you in and when they do still takes forever I will refuse to go back to bev smith Kia
12/15/2022
Linda-Jean J. VERIFIED CUSTOMER
Everyone was very nice and helpful. Kept me informed and did a great job.
12/15/2022
Robert R. VERIFIED CUSTOMER
Tire was properly fixed
12/14/2022
Gail N. VERIFIED CUSTOMER
He did a fantastic job
12/14/2022
Kenneth G. VERIFIED CUSTOMER
Service was spot on and fine with customer care first and foremost. Our car was returned spotless and on time. “Junior” is a complete gentleman and was anxious to please which he had no problem completing.
12/14/2022
Anne M. VERIFIED CUSTOMER
Aaron was the best. Kept me informed and went above and beyond. Thank you Aaron!
12/14/2022
Victoria E. VERIFIED CUSTOMER
Seth was great! But its the over all time it takes to get a technician to look at your car that is ABSOLUTELY TERRIBLE. I bought a maintenance package with my vehicle and have used it twice because apparently it takes 8 hours to get your oil changed at this KIA. I had appt at 0930 this morning and my car was not even looked at till 1:00 pm. So frustrating and disappointing because the people are nice but unfortunately thats not enough to bring my business back to KIA.
12/14/2022
Daniel Velez. VERIFIED CUSTOMER
My car is trembling and making jerk movements...so now I have to stop work to take it back.
This is ridiculous. Was it done on purpose?
I'm disappointed.
12/14/2022
Kellie S. VERIFIED CUSTOMER
Seth was awesome.
12/13/2022
Clara C. VERIFIED CUSTOMER
Great customer service. Seth is very efficient, caring and treated me like a VIP. He was very patient with me and all other customers I observed his interactions with. Jeff, the shuttle driver was also awesome!! My vehicle was ready after 5p and Seth scheduled an Uber to pick me up from my home to take me back to dealership to pick up my vehicle. I’m overly impressed in how well Seth runs the operation. Kudos to Seth and Jeff for making my car care experience easy. I will always remember your kindness.
12/13/2022
Nancy F. VERIFIED CUSTOMER
We came in for an oil change. He asked if we wanted a tire rotation. Asked if there was a charge and he couldn't tell us so we declined. Other then that everything went smooth in and out.
12/13/2022
Karen W. VERIFIED CUSTOMER
Aaron was very nice. Apologised for it taking THREE hours....
12/13/2022
Curtis T. VERIFIED CUSTOMER
Joesph was great!
12/13/2022
Rossana M. VERIFIED CUSTOMER
Joe was very polite and knowledgeable. He explained to me what needed to be done with the car and maintain his professionalism through out entire service time.
12/11/2022
Rachel K. VERIFIED CUSTOMER
Seth did a great job keeping me informed!
12/11/2022
Shirley K. VERIFIED CUSTOMER
Seth Tyler was polite and professional. He kept me informed about my vehicle. And answered all my questions I had.
12/11/2022
Dennis G. VERIFIED CUSTOMER
Our service tech was great and the rest of the team did a great job.
12/11/2022
Karen S. VERIFIED CUSTOMER
He was knowledgeable and professional and delivered the vehicle early!
12/11/2022
Dora J. VERIFIED CUSTOMER
Though everyone was extremely nice and helpful, it took 2.5 hours for an oil change and tire rotation. That’s excessive and needs to be fixed
12/11/2022
Sandra K. VERIFIED CUSTOMER
Had an appointment at 10 car want even brought into shop until after 11