I’m satisfied with Kia repair & was treated with professional courtesy. Cody was attentive & gentleman .
6/17/2023
Elyse M. VERIFIED CUSTOMER
My car, to my knowledge, was done well.
I just wish people would NOT adjust the angle of my seat. My back is broken in two places. I can't have the seat angle adjusted. I am not joking when I request that. Both times when I've had my car serviced in your shop the angle has been adjusted.
6/17/2023
Donna M. VERIFIED CUSTOMER
3 hour wait to fix a 5 minute recall problem even with an appointment.
6/17/2023
Jacqueline D. VERIFIED CUSTOMER
Professional and friendly. Service time was speedy.
6/17/2023
Suzannee P. VERIFIED CUSTOMER
Great job thanks
6/17/2023
Michelle H. VERIFIED CUSTOMER
Promt curtious service. Comfortable waiting area.
6/16/2023
John B. VERIFIED CUSTOMER
I was satisfied with your service ty
6/16/2023
Peter C. VERIFIED CUSTOMER
I'm ok for now.. thanks.
6/16/2023
James C. VERIFIED CUSTOMER
It seemed a bit disorganized today and took over 2 hours for an oil change that was scheduled at 1:30. In the past there has always been a couple of young women there who kept things organized and kept customers updated. Today they were a lot of men running every direction and yelling a lot. I had one update at three. Then they told me the car was done and it was not detailed yet and we set outside in heat. On the plus side car was very clean and actual service done seems good
6/16/2023
Sandra S. VERIFIED CUSTOMER
Thi
Gs went very well today. Thank you
6/16/2023
Debra S. VERIFIED CUSTOMER
Cory was great and service great
6/16/2023
Danielle J. VERIFIED CUSTOMER
It took them longer than expected. I also had to wait 30 minutes for the service person to print out my paperwork. Of which they left my car running! I had recall work done & owed nothing. Overall, poor as usual! So many workers but none can help you get your car in & our! If I did not have to go to get service done, I would not!
6/16/2023
Breck H. VERIFIED CUSTOMER
Cory was incredibly friendly
6/16/2023
Jenelle G. VERIFIED CUSTOMER
Everyone at this dealership was very polite,helpful and friendly.
Cory was extremely helpful. He let me know several times while I waited, as to what was going on with my vehicle. I love my Kia, and I will surely advise others toto deal with Bev Smith Kia. My husband also purchased a Kia sportage from you. We are completely satisfied. Cory was the best.
6/16/2023
Dorothy C. VERIFIED CUSTOMER
My Kia was scheduled for service at 7am. I arrived on time and my vehicle was inspected
The service Neede was an oil change. My car was done and sat on the side for over an hour before the manager called me to say I was done. I was at the service area for 3 hours
I left at 10:05 am
6/15/2023
Peter D. VERIFIED CUSTOMER
Fred David Madorma was a pleasure to work with! The service appointment was perfect and quick.
6/15/2023
Marci W. VERIFIED CUSTOMER
Fred was very personable! He made me feel very comfortable and he explained everything to a T. Very happy with Fred!!
6/15/2023
Anne P. VERIFIED CUSTOMER
Completely satisfied. Fred was fantastic!!
6/15/2023
Angel D. VERIFIED CUSTOMER
He is a very experienced man who knows what to do with the vehicle and he is a very good person
6/15/2023
Elizabeth J. VERIFIED CUSTOMER
The service, this time around, was exceptional. Joe was accommodating and courteous and the wait time was at its best.