Technician was very helpful
I needed brakes and didn’t even know it
Scheduled next week!! Ty
6/20/2023
Kathleen B. VERIFIED CUSTOMER
Joseph was great and got my car done in a short time. He truely cares about his customers
6/20/2023
Christina S. VERIFIED CUSTOMER
Overstated my needed repairs hence an inflated estimate of repairs. I got a second opinion which is significantly less for the same result.
6/20/2023
Mclean M. VERIFIED CUSTOMER
Cody was super busy, I have never met him he saw me walk up and greeted me with,” Mike with the sportage”? I replied, “yes” He took me right away. And I saw him running around. And Raul is AMAZING so! This two gentleman are stand up dudes and I LOVE LOVE LOVE my new car!
6/20/2023
Robert R. VERIFIED CUSTOMER
The maintenance scheduled was completed within the estimated time period. Also car was nice and clean when I left!
6/20/2023
Patricia H. VERIFIED CUSTOMER
Seth was awesome, patient, and knowledgeable about my Sedona... Excellent customer service from him.. haven't seen that in a while... Thk you Seth
6/20/2023
Terry S. VERIFIED CUSTOMER
Joseph was wonderful and a huge help and fix my key fob! Thank you!
6/19/2023
Mary Jo. VERIFIED CUSTOMER
Appointment at 8:00 and 4 hours later finished.
Update was a half hour for the security recall on forte.
This is unacceptable. Mr Gonzalez needs to get the service department straightened out. It had been horrible for a few years.
6/19/2023
Raquel R. VERIFIED CUSTOMER
He was very very nice and I’m happy with the customer service I received today
6/19/2023
Luis R. VERIFIED CUSTOMER
I was unhappy to hear that my a/c was not covered under warranty. The vehicle only has 32,000 miles on it. The explanation I received was some object git under and caused the danage. If something like that actually happened, then why was nothing ekse danaged? I don’t agree with the not covered but I had no choice but to repair it. I’m not happy at all. I’ve been purchasing Kia’s since before your building was built.
6/19/2023
David F. VERIFIED CUSTOMER
None at this time
6/19/2023
Tracey H. VERIFIED CUSTOMER
Great service
6/19/2023
Kendall W. VERIFIED CUSTOMER
Okay great
6/19/2023
Brandon F. VERIFIED CUSTOMER
In order to have a wheel repaired I have to place a spare on my car for 2-3 days which is just impossible as just driving home on the spare and back to the dealership exceeds the distance you should drive on the spare. This makes the warranty virtually useless. The spare tire is not meant to be used in place of a regular tire. Cory answered my questions and got the wheel rotation completed as requested as it wasn't done on the initial maintinence despite. Cory was nice enough to request a rental to see if that would be covered while the wheel is repaired.
6/19/2023
Tamala P. VERIFIED CUSTOMER
Everyone was so pleasant and it took so little time. I appreciated the car wash as well.
6/18/2023
David G. VERIFIED CUSTOMER
Great communication from advisor, great service and decent wait time considering the work being performed (60k service)
6/18/2023
Edward S. VERIFIED CUSTOMER
Parts for repair were NOT ordered causing me to lose most of a Saturday morning.
6/18/2023
John J. VERIFIED CUSTOMER
Made appointment for oil change and tire rotation. When I got to your service line writer said will take it right in. When he said it was ready to go it was raining hard handed me a invoice and I left. When I got home in Vero Beach after dinner I looked at the invoice. Oil change was the only thing done. You need to follow up on this issue. I expect a call from the service manager on Monday. John J
6/17/2023
Mary R. VERIFIED CUSTOMER
They were very thorough and I didn’t wait very long. Super satisfied.