Justin did a good and Justin explain to me all my services that was covered under my warranty
7/31/2023
Christopher C. VERIFIED CUSTOMER
Took great care and even got my car a wash
7/31/2023
Frank G. VERIFIED CUSTOMER
Service was excellent. Seth was terrific and very helpful. Everyone was very friendly and professional.
7/31/2023
Francisco S. VERIFIED CUSTOMER
The service was great. The vehicle was ready sooner than expected????????
7/30/2023
James M. VERIFIED CUSTOMER
Seth Tyler works hard and fair
Thanks
7/30/2023
Sandra P. VERIFIED CUSTOMER
Seth provided excellent customer service. Very satisfied.
7/30/2023
Richard M. VERIFIED CUSTOMER
He was great
7/30/2023
Richard F. VERIFIED CUSTOMER
Main issue was to replace a steering column that was completed but twice in the last two weeks I had complained about a rubbing noise coming from the undercarriage, and again as I drove away it was not resolved. They were still rubbing noise. I was told the car was gonna be test driven, but evidently it wasn’t.
7/30/2023
Michael R. VERIFIED CUSTOMER
Justin did a fabulous job from beginning to end!
7/29/2023
Michelle E. VERIFIED CUSTOMER
As per usual, my service was prompt and staff was very professional.
7/29/2023
Ginger F. VERIFIED CUSTOMER
Excellent Service
7/29/2023
Wayne Leslie. VERIFIED CUSTOMER
Fred, was great and kept me informed throughout the entire process. He was very polite and courteous. Very pleased with the service he provided. ????????????
7/29/2023
David M. VERIFIED CUSTOMER
Fred did a great job keeping us posted on the our vehicle progress.
Great service!
7/29/2023
Claudio S. VERIFIED CUSTOMER
very efficient and mastery of the subject
7/29/2023
Donald W. VERIFIED CUSTOMER
Phenomenal service! Courteous, efficient and competent! Thanks.
7/29/2023
Tosha C. VERIFIED CUSTOMER
Fred was wonderful. He was great about setting my initial expectations on timeline and provided me status updates in a timely manner. I am happy with my experience, and trust Fred to help me though future issues I may experience. I also would like to throw thanks out there to Lonnie for helping to take care of the issues with my car. I was very happy that he had saved the parts to show me where the issues were. I had visited Bev Smith in hopes that the care of my car would be better than I had recieved at Wallace, and I am a very satisfied customer.
7/28/2023
Sebastian M. VERIFIED CUSTOMER
Fred is PHENOMENAL
7/28/2023
Kurt H. VERIFIED CUSTOMER
It was exceptional when I pulled up and the service tech knew my name and what I was there for.
7/28/2023
Ferdinand B. VERIFIED CUSTOMER
Efficient
7/28/2023
Lawrence M. VERIFIED CUSTOMER
I don't like the way the elderly are taken advantage of there. It's a serious issue.