Tim was very helpful. This dealership was outstanding compared to the one I purchased the vehicle from.
7/21/2023
Albert L. VERIFIED CUSTOMER
Joseph is always attentive and Professional and willing to go above and beyond my expectations . He provides fantastic customer care and I am happy to have him as my service agent.
7/20/2023
Mina C. VERIFIED CUSTOMER
SETH DELIVERED EXCELLENCE IN SERVICE ....
7/20/2023
David Harold. VERIFIED CUSTOMER
$1800 for a brake job over six months is ridiculous. Cancellation of both battery for life and tires for life program while still owning vehicle, and not honoring programs “for life” is wrong. Not calling on 7/19 when car was ready, then no one able to tell me what the status was when I called at 3pm is terrible customer service. All of these items plus other issues over the years (not tightening lug nuts after tire rotation, etc.) has convinced me to never return for service or purchase.
7/20/2023
Janice R. VERIFIED CUSTOMER
Thanks
7/20/2023
Doris F. VERIFIED CUSTOMER
Justin was great, liked him a lot, very attentive
7/20/2023
Terrance G. VERIFIED CUSTOMER
As usual Cory and the service department did a great job They are the BEST
7/20/2023
Dennis V. VERIFIED CUSTOMER
Joseph did a 5 star service for me. Employees like him are what makes me a loyal Bev Smith Kia customer
7/20/2023
Louis M. VERIFIED CUSTOMER
Fred is working in an attempt to solve a problem that been attempted 4 times. He is doing everything that he can to get the problem resolved
7/19/2023
Carol S. VERIFIED CUSTOMER
service people took the time to explain the problem. Car was ready on time.
7/19/2023
Danielle C. VERIFIED CUSTOMER
Joseph was wonderful and exceeded expectations. Everyone i spoke to was very professional and treated me very well, as always. Service Department is always great.
7/19/2023
Zoya M. VERIFIED CUSTOMER
Fred was terrific helping Zoya. This was her first service visit for her new car. We look forward to continuing to work with Fred to keep Zoya’s car serviced. Thank you!
7/19/2023
Valentina L. VERIFIED CUSTOMER
Fred was amazing answered all my questions and when above and beyond to make sure i was taking care of
7/19/2023
Dana Lee. VERIFIED CUSTOMER
Friendly and prompt service.
7/19/2023
Sebastian M. VERIFIED CUSTOMER
Fred and the Bev Smith Kia team were amazing!
7/18/2023
Ana R. VERIFIED CUSTOMER
Justin was a gentleman, friendly and helpful and willing to answer any questions or concerns, beside that as soon as I arrive and been this my first appointment I have some doubts about were to park or stay and when I adress the person in the booth I didn't feel well attend, I say this just to let you know that people will arrive to your place for the first time a little bit lost just like I was and as the saying goes the first impression is what counts, but overall and regarding Justin and facilities all perfect, Thank you
7/18/2023
Juliet L. VERIFIED CUSTOMER
I hope I receive a survey , as I never receive them to give feedback.
7/18/2023
Tracy M. VERIFIED CUSTOMER
Thanks for great and quick service
7/18/2023
Joseph L. VERIFIED CUSTOMER
I was greeted with a smile by Seth and a warm welcome back and happy to see you again. Service performed was oil, lube and tire rotation completed on time as promised. Kudos to the entire service area as they greeted me with such warmth and professional demeanor. As a former customer service executive, I can appreciate meaningful service on a consistent basis
My compliments to Seth , Jim , Sandra and others in raising the bar in service deliverables. Well done and thank you!
Joe