When I called to see when my car would be ready the guy said that they would have to keep it overnight - this was something that wasn’t discussed prior to me dropping my car off. Had I known this I would have prepared differently. I asked if I could have a vehicle so that I can take care of my business and not have to Uber everywhere. The guy said he had no vehicles. So I had to Uber which was costly for the 2 days. It would make sense to let the customer know that the car needs to be held overnight in advance not while the car is there.
8/4/2023
Nancy S. VERIFIED CUSTOMER
Very happy with the service I received at Bev Smith Kia. Service advisor explained the check list of items on the inspection check list. He took the time with me.
8/4/2023
Joseph L. VERIFIED CUSTOMER
Seth is very effective and delivers as promised. His communication skills and follow up are excellent. Truly an asset and genuinely cares about the customer
8/4/2023
Joyce G. VERIFIED CUSTOMER
Good
8/4/2023
John S. VERIFIED CUSTOMER
Very satisfying good customer service &trust thanks JohnSalvaggio
8/4/2023
Fernando M. VERIFIED CUSTOMER
Exceptionally great job outstanding
8/4/2023
Gail F. VERIFIED CUSTOMER
Timothy was great everything was perfect 10 plus stars
8/4/2023
Nelson M. VERIFIED CUSTOMER
Seth took care of everything requested. He was very pleasant to work with.
8/4/2023
Patricia E. VERIFIED CUSTOMER
He did a excellent Job on getting My vehicle checked out and made sure that I had a good working vehicle and that made My relationship with My service Guy the Best ever. I am very grateful
8/4/2023
Jennifer D. VERIFIED CUSTOMER
I already emailed comments to the email I received today.
8/4/2023
Elizabeth R. VERIFIED CUSTOMER
Justin was great, answered all my questions and communicated with me while my car was being serviced. He is a keeper ????
8/3/2023
Oswald E. VERIFIED CUSTOMER
The service I received was of fairly high quality. The staff were courteous and efficient. But I must admit that I didn’t expect to spend 3-4 hours there, but no harm done.
8/3/2023
Brian W. VERIFIED CUSTOMER
Already sent you this- he is excellent!
8/3/2023
Leon K. VERIFIED CUSTOMER
Every thing went very well every one was very nice I have no complaints...thank you for the service
8/3/2023
Judith C. VERIFIED CUSTOMER
Excellent service and we bought a new Kia. Thanks!!!
8/3/2023
Debra C. VERIFIED CUSTOMER
Justin was awesome and deserves a 10!
8/3/2023
James T. VERIFIED CUSTOMER
Surprised that Bev Smith Kia did not have a light fixture in stock! Surprised at the price! $325!
8/3/2023
Joseph T. VERIFIED CUSTOMER
No contact necessary
8/2/2023
Gail O. VERIFIED CUSTOMER
Joseph was every helpful getting me home since it was going to take all day to repair my car. He kept it over night to make sure the a/c worked properly. Unfortunately he wasn't there today to check it out and get me a ride to pick up my car