Amazing, Oil change under an hour on a Saturday. Caitlin is amazing!
1/11/2026
Leonard B. VERIFIED CUSTOMER
She did an excellent job
1/11/2026
Leander P. VERIFIED CUSTOMER
I called multiple times before my appt to speak with Cory my service specialist I never received my call back. I even still dropped my car off and was contacted about the issue with my car. I was told metal was broken in my engine that it would be too costly to take apart to fix (not even an actually quote. I asked for other options and he said replacing my engine which would cost 10,000. The very next day I had my vehicle towed to my house and I had a mechanic come to my home for a second opinion just before selling my car. The mechanic said I had zero oil in my car, low coolant, and a dead battery. I have since fixed these conditions and my car is back running completely noise free and the engine light is gone. I have been calling Bev smith to speak to Cory about all of this, 4 times yesterday and still no call back. It’s concerning that these small fixes were able to get my car back on the road and your recommendation for my car was a new engine. I’m not sure if this was a malicious intent to get be to trade my car or if this was incompetence. Either way I will never buy or service my vehicles with this company again.
1/10/2026
Yeimy S. VERIFIED CUSTOMER
En la espera de la pieza para que se la coloquen al vehículo pero si todo bien excelente servicio
1/10/2026
Tony W. VERIFIED CUSTOMER
Awesome experience professional service and quality work.
1/10/2026
Stan H. VERIFIED CUSTOMER
Thank you for doing such a fantastic job keeping my car running
1/10/2026
Sharon D. VERIFIED CUSTOMER
The service has always been very good and the your personnel are exceptional this time it was Jared. Thank all at Kia .
1/10/2026
John B. VERIFIED CUSTOMER
Great customer service and professional mannerisms.
1/10/2026
Francheska I. VERIFIED CUSTOMER
Service and advisor were great. Only thing I was not happy about was that the technician set there tool mat or something similar on my hood leaving a grease spot in the shape of the mat. Will happily provide photos if needed.
1/9/2026
Kelvin L. VERIFIED CUSTOMER
Thanks very much to Caitlin for coordinating and for making sure everything was done the right way.
1/9/2026
Joseph H. VERIFIED CUSTOMER
Good job
1/8/2026
Daniela Ladrada. VERIFIED CUSTOMER
Jared you the best 100/100
1/8/2026
Svetlana M. VERIFIED CUSTOMER
Perfect
1/8/2026
Timothy E. VERIFIED CUSTOMER
I had expected my car to be washed and the inside be vacuumed
1/7/2026
Aalyiah S. VERIFIED CUSTOMER
There was something checked on my paper. I feel it was just brushed over. They said it was marked off for the next time I get a oil change. I really don't understand that.
****-****-xxxx ( Smith )
1/7/2026
Ronalee O. VERIFIED CUSTOMER
Jared is kind and thorough
He goes above and beyond to ensure customer satisfaction
1/7/2026
Desron W. VERIFIED CUSTOMER
Very happy and pleased with the service ????????????????????????
1/6/2026
Roberto M. VERIFIED CUSTOMER
Really not any difference to expect from and oil change, but it was performed efficiently, fast and together to a recall due at the time regarding a master window switch.
1/6/2026
Janekia M. VERIFIED CUSTOMER
Love his attitude and very informative on helping his customers!!