I had a great experience with Corey at Bev Smith Kia working on my Kia K4. He was professional, knowledgeable, and kept me updated throughout the entire process. He made everything smooth and stress-free, and I truly appreciated his honesty and attention to detail. I highly recommend Corey and the team if you’re looking for excellent service for your Kia!
2/14/2026
Linda C. VERIFIED CUSTOMER
My car went in for an alignment on Tuesday and on Wednesday I called because it was still pulling to the right.
Today I brought it back in, and I’m afraid to say it is still pulling to the the right exactly the same amount it was yesterday when it left the dealership.
I am asking for a refund. I don’t see how your machine can fix my car again a third time. If you want me to bring it in on Monday so you can drive it I will do that for you. But I need to get this fixed. Thank you, Linda.
2/14/2026
Suzannee P. VERIFIED CUSTOMER
Great
2/14/2026
Barbara M. VERIFIED CUSTOMER
Angela was fantastic as always
2/14/2026
Lisa S. VERIFIED CUSTOMER
Great service. Thank you.
2/13/2026
Dean S. VERIFIED CUSTOMER
Great service
2/13/2026
Gregory S. VERIFIED CUSTOMER
Great experience, everything was done and fixed so I'm thoroughly satisfied!!!
2/13/2026
Mari R. VERIFIED CUSTOMER
CAITLIN WAS EXCELLENT
2/12/2026
Dennis H. VERIFIED CUSTOMER
The reported problems with the Sorrento model and the recall were explained to me, fortunately I was not experiencing any of the two problems. So the decision was made to only address the recall problem, with the understanding that KIA will address the other reported problems if and when they with my vehicle. They will notify me when the part,which they order has arrived for me to return for the service.
2/12/2026
Wendy M. VERIFIED CUSTOMER
Everything went smoothly
2/11/2026
Leslie D. VERIFIED CUSTOMER
You guys are great!
2/10/2026
Gail D. VERIFIED CUSTOMER
Polite and courteous. She gave me approximate time when the car would be done which turned out to be accurate.
2/10/2026
Mary R. VERIFIED CUSTOMER
I was very happy with the service and the time it took to have the service done. Completely satisfied
2/8/2026
Jennifer U. VERIFIED CUSTOMER
Have been coming back for the same coolant issue for the past three months almost it’s getting to a point where I’m having to carry coolant with me everywhere I go they said they drove me car this the third look on my records on app and can see that you guy DID NOT drive my car like stated received car back with less coolant then it arrived but somehow that’s normal to you all for coolant to go down that fast in just a few hours? Makes no since to a logic standpoint this is a brand new car that should not be having all of these issue highly upset with my experience
2/8/2026
Ashley H. VERIFIED CUSTOMER
Always great service
2/8/2026
Vicki B. VERIFIED CUSTOMER
Caitlin is my reason to continue to come back for the BEST service. She has a way to make everyone feel important. She continues to keep you updated with care of your car. As an elderly widow I rely on her to give me the best and she does . I demand honesty and I believe that is what Caitlin offers. Thank you for the opportunity to speak on her behalf. It is an honor. You have a rare gem in her.
2/7/2026
Marguerite S. VERIFIED CUSTOMER
Everything was addressed. Everyone involved was courteous and helpful and the service was excellent. Thank you.
2/7/2026
Earl G. VERIFIED CUSTOMER
My service advisor was very respectful and kept me informed about service of my car.will do.
2/6/2026
Robin E. VERIFIED CUSTOMER
I thought she was in a hurry and it didn’t feel like the same place I visited the time before , that I didn't feel welcomed as everyone that visits there should . Felt like a number thats all , that is not good customer service also trying to sell me things I didn’t need at all . For instance my tires I only have 27,000 miles on my car no need for tires until 40,000 miles . My son works for Kia in marietta Ga and is a Gm and I called him he said no , I know you are a business trying to make money but it feels like we as customers are being taken advantage of .