Catlin was great but the wait to get an oil change wase excessive.
5/17/2024
Kathy H. VERIFIED CUSTOMER
Make sure the vehicle's sideview mirrors are in the correct position.so when the owner can readjust them when in the vehicle. Caitlyn was GREAT!
BSK website pricing for general maintenance is misleading.
Also
5/17/2024
Merilyn F. VERIFIED CUSTOMER
Thank you
5/17/2024
David A. VERIFIED CUSTOMER
The work on my car was pleasantly cared ffor.
5/17/2024
Diane D. VERIFIED CUSTOMER
She was very professional and kind
5/17/2024
Anita R. VERIFIED CUSTOMER
Cory went above & beyond in sorting through a problem we encountered. He was proactive in resolving it to my satisfaction. He should be considered a valuable representative of what customer service is all about. Thank you !
5/17/2024
Margaret G. VERIFIED CUSTOMER
Good job
5/16/2024
Sabrina L. VERIFIED CUSTOMER
Pablo was very attentive and explanatory. I had a 10/10 service with Bev Smith Kia all because of him, I would for sure recommend him to all customers. Thank you Pablo!
5/16/2024
Matthew C. VERIFIED CUSTOMER
She was great!
5/16/2024
Allison C. VERIFIED CUSTOMER
Rick and Tim gave a good explanation at conclusion of appointment
5/16/2024
Eric R. VERIFIED CUSTOMER
So polite and kept in touch and informed me about my car.
5/16/2024
Allen M. VERIFIED CUSTOMER
Good people
5/16/2024
Thomas O. VERIFIED CUSTOMER
Caitlin made me feel welcome from the start, explained everything in detail, she was helpful and cheerful as well, her professionalism was exemplary, she is a valuable asset to Bev smith kia
5/15/2024
Leonie J. VERIFIED CUSTOMER
Excellent job, well done.
5/15/2024
Lisa G. VERIFIED CUSTOMER
I totally love Jamie. She’s great . I was updated often and she was very pleasant as always will continue to ask for her when I come in thank you so much
5/15/2024
Jose A. VERIFIED CUSTOMER
I got stranded on the highway on a Sunday night, engine code P1326, knock sensor. I had Cory calling me telling me my car was fixed two days after I left it in the dealership and he said my car just needed a software upgrade for that and the problem came back the next two days. I called him and all he said was “I can take up to two weeks to get your car fixed IF needs anything from us” does the service manager know there’s a recall on these cars? It’s a shame that I have to drop my car off again and they don’t even tell you if you are going to get a courtesy car while they take that time to fix something that they already know it’s broken. Shameful how resetting an engine light is a FIX. It’s not.
5/15/2024
Luis P. VERIFIED CUSTOMER
Good job
5/15/2024
Gail O. VERIFIED CUSTOMER
Bought a new car
5/15/2024
Lisa M. VERIFIED CUSTOMER
Everyone I've dealt with in this dealership is genuinely kind and respectful of my time.