Cory was awesome and always is every time we come in. He remembered me today and what I needed with out a question! Great employee! I looked forward to seeing him again when I come back for service.
5/9/2024
Jennifer B. VERIFIED CUSTOMER
No issues with my service or customer service. You have a great team. Fred is polite and professional. Keep up the good work.
5/9/2024
Mary A. VERIFIED CUSTOMER
Caitlin and everone else I came in contact with were extremely nice,friendly and at the ssme time very professional. My job was done in a very timely way and I was kept informed of how it was proceeding as I waited.
5/9/2024
James S. VERIFIED CUSTOMER
I think of Bev Smith Kia as my family you’ve taken care of me for three vehicles so thank you very much Jimmy Sprankle. I want to thank Pat Mcfadden also for helping me. Thank you.
5/9/2024
Javier V. VERIFIED CUSTOMER
Amazing person very helpful. Always appreciate cory’s help
5/9/2024
James L. VERIFIED CUSTOMER
I had a 12 pm appointment for an oil change and was told it would take about 1-1/2 which is unacceptable if you want my business in the future. The Service Rep was fine but what can he do?
5/9/2024
Barbara B. VERIFIED CUSTOMER
Yes, Jamie was very good and answered my questions and helped me with a few dashboard questions I had. My car is still new to me and has lots of bells and whistles. All staff I came in contact with were very helpful.
5/9/2024
Lazaro R. VERIFIED CUSTOMER
Perfect
5/8/2024
Loizides L. VERIFIED CUSTOMER
Fred was very accommodating in providing accurate information regarding timelines and insuring that the maintenance and recall issues will be taken care of in an expedited way and within an acceptable timeframe. I was very satisfied that Kia was able to resolve my maintenance concerns in a timely fashion. Thank you.
5/8/2024
Ruth D. VERIFIED CUSTOMER
My email is. broken.My service rep was very informative and professional.
5/8/2024
Mary S. VERIFIED CUSTOMER
Awesome
5/8/2024
Mari R. VERIFIED CUSTOMER
Excellent
5/8/2024
Bruce C. VERIFIED CUSTOMER
My daughter and granddaughter scheduled service on this vehicle because they were notified there was a recall. They went in for the service and were told you have to reschedule because they don’t have the parts. You folks knew she was coming in for service for that purpose, my question is why we didn’t receive a call to reschedule because you didn’t have the parts. However, we did receive five or six phone calls from a variety of people wanting us to upgrade. It looks like that was a lot more important than servicing our car when scheduled.
5/8/2024
Margaret S. VERIFIED CUSTOMER
Jaime delivered excellent communication and customer service!
5/8/2024
Rose M. VERIFIED CUSTOMER
Thank you!
5/8/2024
Kharla B. VERIFIED CUSTOMER
I was not I formed about the costs prior to the completion of my service. The total amount was double the amount shown on my Kia connect account.
5/7/2024
Richard C. VERIFIED CUSTOMER
Corey and his whole staff were very professional love the personal touches that performed in the service department
5/7/2024
Todd P. VERIFIED CUSTOMER
Caitlin was very nice. My appointment got lost, even though it was confirmed the day before. Caitlin handled the situation and got my service done quickly. Service was very good this time.
5/7/2024
Cathy C. VERIFIED CUSTOMER
There was a little confusion when I dropped my car off at 8am. Was a little disorganized and the person behind me was attended to before me. I seen two employees whispering to each other when I voiced my concern. Very unprofessional. Once I was attended to by Corey everything was great
5/7/2024
Jannie W. VERIFIED CUSTOMER
I brought a tire in to be plugged it couldn't be plugged understandable. We had a 1:30 appointment got there 1:20pm my husband and myself discussed our options we decided to wait we rethink the issue. Turned around told them ok give us the tire.tire cost 298.00 one tire the issue we waited over 2 hours for one tire that is unexceptable.Just to place a tire on a rilm they didnt have to take the tire off tge car. When my hubby went to check tire sitting and 3off your workers was standing talking. Thats the worce service ever