Mr Mandorma was extremely polite, informative and patient. All employees were the same. Job was done in a timely manner. Thank you for your service
6/1/2024
Meghan Kuschel. VERIFIED CUSTOMER
I called to schedule a service appointment for my vehicle I had to arrange for someone to pick me up as I have a newborn daughter and my husband is out of town. I arrived early to my appointment and quickly was told I would have to wait because there were 3 others ahead of me. I understood and waited patiently.after 45 minutes of waiting in the service line, I was told that I was forgotten about because an employee used the wrong color tag. I understood that mistakes happen and waited patiently for the paperwork so I could drop my vehicle off. During this period another employee approached my sister in her vehicle and rudely told her to move her vehicle out of the service entrance. Please note there was no one in the line. She waited in a parking spot for the first 45 minutes we were waiting but pulled forward once I was told I would be leaving soon. I was also told my car would be cleaned & it was not.
I am frustrated as I feel my time is viewed as invaluable to your employees. I spent over an hour total waiting to “drop” my vehicle off & another 20 waiting to pick it up after an employee called to tell me it was ready.
6/1/2024
Duckworth D. VERIFIED CUSTOMER
I am completely satisfied with the service team,my car was finished in less time than expected
6/1/2024
Margie C. VERIFIED CUSTOMER
Great job. Hassle free. In and out in an hour. Thank you
6/1/2024
Luz R. VERIFIED CUSTOMER
Excellent
5/31/2024
Fabio I. VERIFIED CUSTOMER
Corey is the definition of a great employee. He should be valued at your institution
5/31/2024
Seth P. VERIFIED CUSTOMER
Cory Deroach took great care of my car and took the time to help me understand what was going on, answered all my questions, I had no doubt my car was in good hands.
5/31/2024
Teodoro G. VERIFIED CUSTOMER
Thanks
5/31/2024
Jason W. VERIFIED CUSTOMER
Super job! Fast and no hassle
5/31/2024
Mary G. VERIFIED CUSTOMER
Jamie was fantastic very professional and courteous. We were very happy with her service. You should take good care of her.
Mary G
5/31/2024
Sharon L. VERIFIED CUSTOMER
I had trouble dropping off the car but it worked out. Picked it up and had bird dropping s all over it but the service as far as I know was fine.
5/31/2024
Kenneth S. VERIFIED CUSTOMER
I was happy with the service I wasn’t happy about waiting 2 hours for an oil change
5/31/2024
John I. VERIFIED CUSTOMER
Caitlin is always sweet & professional.
5/30/2024
Ezra C. VERIFIED CUSTOMER
Kevin was awesome he really looked out for me not only fixing my vehicle but also let me know know what was happening with it thanks Kevin
5/30/2024
Allison C. VERIFIED CUSTOMER
Thank you Vorey,Rick,and Tom for your honesty and hard work