Bev Smith Kia Auto Repair Service

I did not receive any information that my vehicle was done even though the service provider said that she tried to call. I had no missed call or voicemail. Also, No air was put in my tires, they did not reset the service schedule on my display or put a new sticker in the car to tell me when I should be back for more service.

prompt

Met my needs perfectly and timely

Jaimie is awesome. She is so helpful.

Great job

Carmen was extremely friendly and helpful. My car was completed quickly.

Problem wasn’t fixed was pushed off…

I had a wonderful salesman and the staff helped me make changes to my lease so that I could purchase my beautiful 2023 Kia sold GT I am very happy with this model it is my 14th year driving Kia souls this one is the best one yet

The service was fast and handled professionally.

The service side was great, however, the excessive phone calls from the sales team was uncalled for. I told them several times that I didn’t want to sale or trade in my vehicle. It took me three visits to complete all my service needs and the sales team called several times before my service date and the day of. No means no always.

Was great job,Freed was kind and helpful! Thank so much

Very satisfied

Charges were not communicated completely. I was told different charges and then charged more than I was told

I've always felt like you guys were the best and I still do it hasn't changed ?????

After over 10 years of bringing my car to KIA, this was the best experience!

Carmen was completely professional and made my experience at Kia one of the best ever. My car was taken on time, he was very respectful and explained all that was done. I hope to see him for the next appt!????????

Caitlin is awesome! She went out of her way to insure my car was service expeditiously, far exceeded my expectations..

I am 75 and a widow. I was dreading taking my 2017 Kia Serento into the dealer. Caitlin made my visit very pleasant by constantly keeping me updated and comfortable. I will be spreading the good news to my Kia friends! ????

Fred is an outstanding employee. He is one of the reasons I continue to bring my car to Kia. He is very honest and explains in detail what services I need when I bring my car in.

The service from this woman was poor The service from this woman was poor. Never been this disappointed by service from the Kia dealership. The service from this woman was poor. Never been this disappointed by service from the Kia dealership was never checked on within six hours. The service from this woman was poor. Never been this disappointed by service from the Kia dealership was never checked on within six hours updates The service from this woman was poor. Never been this disappointed by service from the Kia dealership was never checked on within six hours. Updates were given because. The service from this woman was poor. Never been this disappointed by service from the Kia dealership was never checked on within six hours. Updates were given because of a third-party which had to be caught in the hallway of the dealership. The service from this woman was poor. Never been this disappointed by service from the Kia dealership was never checked on within six hours. Updates were given because of a third-party which had to be caught in the hallway of the dealership to catch the attention of the woman, supposedly taking care of me and giving me updates on my vehicle. Water was never offered to me Water was never offered to me opportunity to be Water was never offered to me once in the six hour. Period. There was another representative there There was another representative there that There was another representative there that gave There was another representative there that gave more attention to me There was another representative there that gave more attention to me than the one assigned. Her name was Kaitlyn.