She was great. But I thought that alignments were covered under my extended warranty. My tires were making a wobble sound so I asked to have a rotation and they wanted to charge foran alignment and balance. Now the noise is worse.
6/6/2024
Joe S. VERIFIED CUSTOMER
Always a pleasure dealing with Bev Smith Kia and their staff.
6/6/2024
John G. VERIFIED CUSTOMER
Jamie is beyond fantastic!!!
6/6/2024
Robert M. VERIFIED CUSTOMER
Pablo kept me updated and gave me a detailed printout of all possible upcoming things that I may need done
6/6/2024
Anna C. VERIFIED CUSTOMER
Specialist Fred was very professional, cordial and got the job done in less than the time given.
6/5/2024
Margaret S. VERIFIED CUSTOMER
Caitlin is great - very professional and helpful. I know I am in good hands when dealing with Caitlin.
6/5/2024
Markesha B. VERIFIED CUSTOMER
Cory are the best
6/5/2024
Stan H. VERIFIED CUSTOMER
I've worked with Caitlin the last couple times when I've come in for service. You should feel very proud to have such a good and dedicated team member. She always wears a smile and treats me with respect. I thank you for having such a good employee for me to work with.
6/5/2024
Nancy P. VERIFIED CUSTOMER
She is the best. Very caring and on top of everything
6/5/2024
David S. VERIFIED CUSTOMER
My advisor went above and beyond keeping me informed about my vehicle. He is a pleasure to interact with. He is an exceptional worker
6/5/2024
Carol L. VERIFIED CUSTOMER
Kevin was personable and patient in a busy atmosphere.
6/5/2024
Ramiro P. VERIFIED CUSTOMER
Pablo Minier and team are amazing !!!! Love love bev smith and their amazing hard work!! Thank you ! The Quesada’s
6/5/2024
Shannon H. VERIFIED CUSTOMER
Jamie was excellent! Thorough, knowledgeable and followed through with exactly what she explained. The entire service team outside had great attitudes and smiles!
6/5/2024
Paul B. VERIFIED CUSTOMER
It was my first oil change on my 2024 Kia Sportage Hybrid and I brought up one issue , your service team checked into it and couldn’t find a problem, but Fred said if it happens again to bring the cat back in. Problem was a message came up on the cars screen that said Rotary Shift nob was stuck.
6/5/2024
Steven C. VERIFIED CUSTOMER
Cory was my service advisor and he was very efficient, helpful and knowledgeable. He kept me informed of the status of my car and I really appreciate it. There’s also another guy outside who greeted me, his name is John. He also helped me outside and made sure that everything is ok. Everyone there are very helpful and worked hard. Thank you so much.
6/5/2024
Suenetta F. VERIFIED CUSTOMER
Thank you for awesome customer service.
6/5/2024
Breck H. VERIFIED CUSTOMER
Fred us always attentive and friendly. It's a pleasure to work with him
6/4/2024
Bonnie E. VERIFIED CUSTOMER
Jamie was excellent!
6/4/2024
Walter S. VERIFIED CUSTOMER
Wouldtellallgoodservice
6/4/2024
James C. VERIFIED CUSTOMER
Fred is right on it! Excellent service rep and very accommodating and cordial! Fred takes care of business and does it with a smile and sincerity!!!