Jamie was very professional and with excellent customer service skills. I was very pleased with her taking care of my car.
6/25/2024
Merrill J. VERIFIED CUSTOMER
Carman, was very professional and attractive. Great job.
6/25/2024
Scott A. VERIFIED CUSTOMER
She was extremely nice and prompt. A blessing to see that again with service representatives, thank you.
6/24/2024
Kayla S. VERIFIED CUSTOMER
I was not explained to what was completed in my service. I found my statement and on it is stated that the radio is not working properly and needs to be replaced. This was never told to me. I would like to speak with someone regarding this issue. Thank you.
6/24/2024
Veronica P. VERIFIED CUSTOMER
The guy helping me didn’t give me clear directions or updates. He sat in the booth and told me the car was gonna take 3 hours but didn’t tell me where the waiting room was or that there were complementary refreshments. I watched for 3 hours while other customers got updates on their cars but he never came in to let me know anything. Then proceeded to call me out to the booth and ring me out and tell me the outcome of my service but didn’t go over the individual barges because I would have said something about the charge for shop supplies. Then he pointed in a general direction and said your car is over there have a good day. Also while waiting I received two calls from sales people there who tried to hassle me into looking at new cars and one sale guy in house who actually came up to me. I just wanted to get my service done and felt like no wasn’t an acceptable answer.
6/23/2024
Jamie I. VERIFIED CUSTOMER
The appointment setter I spoke with was very unknowledgeable and not very nice. The rest of the experience was great
6/23/2024
Luis T. VERIFIED CUSTOMER
Pablo was awesome and the service was as well. Thank you.
6/22/2024
Maria M. VERIFIED CUSTOMER
Cory was amazing he is a credit to your company.Waiting time for the work to be completed was completed in a timely fashion .
6/22/2024
Virginia G. VERIFIED CUSTOMER
Waite time is a little long.
6/22/2024
Albert B. VERIFIED CUSTOMER
Cory was excellent.
6/22/2024
Nicole S. VERIFIED CUSTOMER
Carmine was great. Very communicative
6/22/2024
Cynthia J. VERIFIED CUSTOMER
Fred was attentive, polite, and all around professional. The whole experience was positive. Thank you!
6/22/2024
Regina S. VERIFIED CUSTOMER
Thank you for keeping my vehicle updated.
6/22/2024
Robin R. VERIFIED CUSTOMER
When I dropped my vehicle off, Fred attended to me right away. He kept me informed of the status of the service. When it was completed, he texted and then called me to let me know my vehicle was ready. Fred is very respectful of my time.
6/22/2024
Roberta W. VERIFIED CUSTOMER
Carmen was a pleasure to work with
6/22/2024
Harvey O. VERIFIED CUSTOMER
Great service
6/22/2024
Barbara A. VERIFIED CUSTOMER
I was totally satisfied! Bev Smith KIA has always given great
service!! Carmen was very nice and very respectful. He made sure I wasn’t kept waiting. The service was great, I have bought 4 vehicles
from Bev Smith KIA.
6/22/2024
Karen W. VERIFIED CUSTOMER
Very thorough. Pleasant day. Thank you Caitlin.
6/22/2024
Michael N. VERIFIED CUSTOMER
Only complaint I was left without a vehicle for 3 weeks.Otherwise all worked out well.Pablo for the foremost kept on top of getting it done.
6/22/2024
Maureen R. VERIFIED CUSTOMER
Pablo thank you again hoping you have a great summer. Maureen