Jamie is an asset to Bev Smith Jamie handled my concerns in a very friendly and very professional manner!!!
11/14/2024
Cody D. VERIFIED CUSTOMER
Every time I go in there it’s almost always a 3 hour wait. Today I was told an hour to and hour and a half and I was excited, it was a Wednesday so I didn’t think it would be that busy anyways. Once I hit the hour and a half threshold no one came to update me on my vehicle. Once it hit over 2 hours I finally stood outside near the pick up area, a nice man saw that I had been waiting and asked for my name and went to see Jamie who I had been dealing with. He came back and just said it’s not ready yet. I texted the number your company sent me to try and receive updates and nothing, Jamie just sat in her little office, didn’t think it would be a good idea to update me herself after she was informed I was wondering about my car. A few more minutes go buy and I finally get a text saying my car was ready, even though it still wasn’t in the pick up area and Jamie came over to say it was just now going to be washed, which I ended up declining due to being there for double my estimated time. After all this there was no apology from Jamie or even the finance man I spoke to in order to discontinue my service contract. I will no longer be driving 30 mins out of my way to have to site and wait 3 hours.
11/14/2024
Raymond B. VERIFIED CUSTOMER
No complaints
11/14/2024
Cynthia P. VERIFIED CUSTOMER
Thank you very much.
11/13/2024
Winthrop R. VERIFIED CUSTOMER
Thank You enjoyable service
11/13/2024
Patricia M. VERIFIED CUSTOMER
Na
11/13/2024
Jack Wooten. VERIFIED CUSTOMER
Kevin was knowledgeable about what needed to be done with the vehicle, I appreciated his knowledge and professionalism.
11/13/2024
Donna T. VERIFIED CUSTOMER
Everyone was pleasant and professional. The service was completely in a timely manner.
11/13/2024
Cesar M. VERIFIED CUSTOMER
EXELENTE Servicio muy satisfechos con la atención del personal a cargo, gracias
11/11/2024
Rosalinda R. VERIFIED CUSTOMER
Great Job done in replacing wi die trims.
11/11/2024
Debra J. VERIFIED CUSTOMER
Kaitlyn is the best she’s the only one that all service my vehicle. She is great at what she does.
11/10/2024
Jose F. VERIFIED CUSTOMER
Great service, five months waiting for parts is too long.
11/10/2024
Edgar Bohorquez. VERIFIED CUSTOMER
Outstanding customer service. Thank you
11/10/2024
Ann V. VERIFIED CUSTOMER
All my services were completed. Personnel was friendly, informative and my service was excellent as usual.
11/10/2024
Mary A. VERIFIED CUSTOMER
Service was absolutely great! As always Kevin Engle was wonderful to work with! I will request him for any future appointments I may have to make.
11/10/2024
Nettira R. VERIFIED CUSTOMER
Very friendly young man. Took great care of me got me in and out!
11/10/2024
Virginia B. VERIFIED CUSTOMER
Super Duper
11/10/2024
Kevin Lee. VERIFIED CUSTOMER
Jamie was GREAT! She was energetic and friendly throughout the entire process and helped me get acclimated to my new location. She answered all of my questions and provided me with additional info and tips that were extremely helpful. She is a great asset to the team and I look forward to revisiting this location for all of my vehicles needs! Great job Jamie!
11/9/2024
Angel S. VERIFIED CUSTOMER
Caitlin was wonderful as always and very accommodating to my requests and even suggested additional maintenance that my vehicle needed.
11/9/2024
Charles K. VERIFIED CUSTOMER
Caitlin performed an inspection of my car to ensure the proper repairs were completed.