The following people were very helpful to me. Pablo and Adam at Kia service department. Also, Elisabeth and Jesse at the Toyota dealership where I rented one of your vehicles. These people provided excellent customer service to me and should be commended.
11/9/2024
Concetta G. VERIFIED CUSTOMER
Caitlin was friendly, professional and kept me informed of the process and updated of the progress
11/9/2024
James P. VERIFIED CUSTOMER
Angela was awesome. The service was fast and communication was amazing
11/9/2024
Paula W. VERIFIED CUSTOMER
Jamie has been very patient and helpful to me with all my car issues! She really knows her job! A real asset to your service team!
11/9/2024
Barbara P. VERIFIED CUSTOMER
Once she was assigned to me, it was great.At first I was assigned to Kevin, he was not there, so it was like no one was stepping up to start my service. But Angela was great, accommodating,even apologized.
11/8/2024
Carole B. VERIFIED CUSTOMER
The repair went very smoothly. Caitlin kept me advised of what was happening, the KIA Van drove me home and took me back to Bev Smith KIA when my car repair was complete, and the air conditioner worked
Well. Another successful deal at Bev Smith KIA!
11/8/2024
John O. VERIFIED CUSTOMER
Jamie is a wonderful person i love her.thank you very much. I am very happy.
11/8/2024
Rosanna C. VERIFIED CUSTOMER
Will do.
11/8/2024
Arthur R. VERIFIED CUSTOMER
Jamie was an absolute delight to have as my service advisor . She was professional, personable and very friendly
We would like for her to work with us in the future regarding our car. Thanks Jamie ???? you made our experience today a pleasant one
11/8/2024
Nancy M. VERIFIED CUSTOMER
I was given multiple pricing,, I had to demand to leave 2x because they changed the payment. Higher each time!!! They didn't give me paperwork and when asked they said ohh it's a USB. Shouldn't I have known that when we finished signing?My vehicle is filthy for. BrNd new vehicle this is unacceptable! When I went to leave the vehicle was on E... I had to come back for gas. I love my K4, ITS A BEAUTIFUL vehicle. But this will be the last I buy from Bev Smith.
11/8/2024
Dianne M. VERIFIED CUSTOMER
Kevin Engle has been one of the best Tech advisors I have dealt with in 14 years since I bought my 2010 KIA.
11/7/2024
Sarah S. VERIFIED CUSTOMER
Caitlin was great and thorough. Loved her communication while she had my vehicle in for service.
11/7/2024
Mark B. VERIFIED CUSTOMER
Great team and very knowledgeable.
11/7/2024
Mary P. VERIFIED CUSTOMER
Very honest! I’ve had some very poor experience in the service department !!!! until she started taking over my steady consultant. I guess it is a good term…
11/7/2024
Dennis H. VERIFIED CUSTOMER
Caitlin was great answer all my questions with beauty and knowledge
11/7/2024
Timothy S. VERIFIED CUSTOMER
The issue I brought my car in for was not resolved and made worse.
This caused a dangerous condition for me driving at night.
I had asked for the right headlight to be fixed since the beam was to low on the road. I believe the headlight adjustment is broken. Rather than fixing the right headlight the left headlight was adjusted down to match which caused me to have almost no light on the road while driving in the dark. I had to stop and adjust the left headlight back to it normal position on the side of the road
11/6/2024
Mary D. VERIFIED CUSTOMER
Jamie was so professional and knowledgeable.
11/6/2024
Yvette S. VERIFIED CUSTOMER
A job well done! Thank you!
11/6/2024
Catherine M. VERIFIED CUSTOMER
Kevin went above and beyond- Excellent service, nice guy.
11/6/2024
Xavier E. VERIFIED CUSTOMER
Thank you , Angela for swift service and your professionalism!