Great experience, Eduardo really helped me out and actually made me feel like he cared about me and my vehicle, took care of my car and repair for a good price!
7/11/2021
Emiliano G. VERIFIED CUSTOMER
Greg was great help and kept me informed all the time
7/11/2021
Marshall B. VERIFIED CUSTOMER
Taylor made this whole recall experience so stress-free. Her help and communication were top notch and I can’t thank her enough.
7/11/2021
Marie G. VERIFIED CUSTOMER
Greg was very helpful and cordial.
7/11/2021
Xyryl M. VERIFIED CUSTOMER
I was worried the particular service would carry on to the next day, but I got my vehicle back before the end of the day!
7/10/2021
Nicholas M. VERIFIED CUSTOMER
He was very understanding. His concerns were as if the car belonged to him. I knew the car was in good hands. Everything that I needed done to the car was completed. He answered all question's. He looked and fixed other problems with the car that I didn't come in to fix at the time. I would like to say that credit also goes to the professional Tech Mechanic's who fixed my car. Eduardo Flores made sure I had water, snacks, to ensure my comfort with my visits. He was very patient. He made sure I had convenience rides to and from the dealership when he had my vehicle. The drivers were very kind and had great conversation. I recommend everyone who needs service to go with Eduardo Flores. There isn't a manager I rather go with.
7/10/2021
Diana S. VERIFIED CUSTOMER
Dean was helpful, polite, and efficient. The job was finished quickly. Thank you
7/10/2021
Eddie L. VERIFIED CUSTOMER
Anthony was great i will say it was a pleasure dealing with Anthony. The fact that I was updated all the way and communicated with is pleasing. Only down fall is trying to get a hold of service. Long wait times. Other than that I am making Rock Honda my service provider until proven other wise.
7/10/2021
Corazon A. VERIFIED CUSTOMER
I was surprised when I parked my car and was approached right away and told to wait for Eddie, can’t complained the service especially Eddie.
7/10/2021
Lenise J. VERIFIED CUSTOMER
Arif is excellent.
7/10/2021
Matthew D. VERIFIED CUSTOMER
Eddie went out of his way to make sure I was able to get my car back quickly. Excellent customer service!
7/10/2021
Oscar M. VERIFIED CUSTOMER
Your service man Shafiq what is polite courteous and friendly I will return Monday four more service a lot more transmission service
7/10/2021
Nancy C. VERIFIED CUSTOMER
Both Greg and tire expert Marcos were very helpful and professional.
7/9/2021
Jay A. VERIFIED CUSTOMER
Super excellent
7/9/2021
Rosario G. VERIFIED CUSTOMER
Excellent customer service rep
7/9/2021
Monique G. VERIFIED CUSTOMER
Anthony was incredibly thorough, very knowledgeable and had a great personality. He made my experience at Rock Honda a great one!
7/9/2021
Jose S. VERIFIED CUSTOMER
Everything was very well done. Experience was amazing. Thank you!
7/9/2021
Ben D. VERIFIED CUSTOMER
Ricardo was terrific; great friendly personality and professionalism. Makes one feel at home!!!!
7/9/2021
David H. VERIFIED CUSTOMER
Shafiq and Conrad are number one in my book. Shafiq’s follow thru
Is always appreciated. Conrad’s personality is perfect for the role
that he carries. I missed seeing Ari this time do to vacation. Always
another excellent agent that serves your dealers well.
I’ve also gotten my three daughters hooked up with Shafiq and all
three have been very pleased. Keep up the good work.