Mr Ii was very communicative and respectful since I arrived to the service line. Although it was a very hectic day, Mr Anthony took care of me, and explained everything done to my vehicle. What I liked the most about my my experience was that he explained some services needed to get done, i mentioned I couldn’t do it at the moment, and did not pressure me like I’ve felt in the past. Overall exceptional costumer service , communication, and understanding.
7/3/2021
Sean A. VERIFIED CUSTOMER
Greg was awesome!!! So personable and kind. It was a very busy day and he maintained such a wonderful demeanor throughout my visit. Thanks!!
The Alexander's
7/3/2021
Joseph Rondell. VERIFIED CUSTOMER
Thanks Ricardo for your good customer service and the job is on time . kudos and for the rest of the rock Honda staff
7/3/2021
Fernando D. VERIFIED CUSTOMER
Tiffany was very professional. I got my car repaired in a fast manner. Everything was fixed and the car was delivered in a timely fashion.
7/3/2021
Maria H. VERIFIED CUSTOMER
Anthony was great he help me with what I need for my car thank you Anthony
7/3/2021
Melissa A. VERIFIED CUSTOMER
He was great! Answered all my questions and made sure I left happy. Amazing customer service!!
7/3/2021
Pierre D. VERIFIED CUSTOMER
Tiffany did a phenomenal job in accomplishing my car needs to include outstanding customer service.
7/2/2021
Mary B. VERIFIED CUSTOMER
Took too long to diagnose and fix problem. You had my car for a week.
7/2/2021
Lionardo G. VERIFIED CUSTOMER
Awesome ! Awesome ! Awesome service from Eduardo !
7/2/2021
Manuel R. VERIFIED CUSTOMER
I found Tiffany Lewwis to be so helpful cordial and very charming it was a great experience for me
7/2/2021
Alejandro B. VERIFIED CUSTOMER
Excellent customer service.
Excellent technical service.
Rock Honda is a pro team, to be precise A+
Thanks!
7/2/2021
Jensen T. VERIFIED CUSTOMER
The one thing I was unsatisfied with was a scratch left on my vehicle on the same window that was being worked on when I took the car in. Due to the lighting I did not notice it right away, but later as I was washing my car I noticed a 6 inch scratch on the black trim on my passenger window that was not there when I took the car in. Other than that Jimmy was great and I appreciate his help, but I would like this resolved immediately. I left a brief message on someone’s voicemail in the service department also letting them know of the situation.
7/2/2021
Bridget R. VERIFIED CUSTOMER
Taylor is an asset to the company.
7/2/2021
Chinwe N. VERIFIED CUSTOMER
It was cool service however I had to reach out twice in order to receive an update on my car. I was only advised of what was occurring with my car on day one. Greg was great but lacked communication in some capacity too.
7/1/2021
Frank G. VERIFIED CUSTOMER
Ricardo provided excellent service by being a friendly and professional advisor being able to answer my questions and going above and beyond to assist in the troubleshooting process to get the job done. Would recommend 10/10. Good job Ricardo!
7/1/2021
Antonio M. VERIFIED CUSTOMER
She is very friendly
7/1/2021
Gael L. VERIFIED CUSTOMER
Don't contact me. Enjoy my money you thieves.
7/1/2021
Conrad C. VERIFIED CUSTOMER
I have been a customer for a long time and have been very happy on how I’ve been treated and how my cars have been cared for by Rock Honda.
7/1/2021
Brittany T. VERIFIED CUSTOMER
We scheduled an appointment a week in advance for Tues the 29th for another a/c issue. We needed the car back by 6pm on the 29th and we were told no problem. We were also told we could drop it off the night before so we did. We called about 10:30 am the next day to check status and was told it hadn’t been diagnosed yet. We called back about 1:30 pm and got the same story. I reiterated that we needed the car back that night. About 4:30 pm, the service writer called us stating they couldn’t look at it and needed another day. We couldnt leave it another day so we picked it up. What was the point of booking an appointment a week in advance? It was a complete waste of time and fuel for us.
7/1/2021
Maria A. VERIFIED CUSTOMER
Mr. Eduardo Flores was very polite and helpful during the whole transaction, he made me feel welcome right from the start, I will definitely recommend Rock Honda service to my friends and family, thank you very much!