They worked me in for a oil change when I called just a few hours earlier. I appreciate that.
9/23/2025
Cassie B. VERIFIED CUSTOMER
I was impressed with the entire staff and experience. I have owned several Toyotas before. And, I hope to again. Given the level of service,
I shall return to you when in the market.
9/21/2025
Brandon J. VERIFIED CUSTOMER
I want to start by saying that I had a great overall interaction, but that wasn't the question. I dropped my car off at 10:50am and was told it would be ready in about an hour. I asked if I would get a text when it was ready and I was told yesterday and that I would get a call as well. I did receive a text when it was checked in and the updates when the initial inspection was done. Three hours later I called to check because I hadn't heard anything. I was told it was ready and picked it up. I'm not sure if the disconnect was human error or technology.
9/20/2025
Marta S. VERIFIED CUSTOMER
Robert Tucker was courteous and knowledgeable. I enjoyed doing business with him.
9/19/2025
Carolyn R. VERIFIED CUSTOMER
Staff very pleasant and helpful ! Work done quickly
9/18/2025
Becky W. VERIFIED CUSTOMER
Cheyanne was amazing absolutely wonder The best service writer I have ever felt with she really cared about my well being!
9/18/2025
Song K. VERIFIED CUSTOMER
Super friendly and efficient service I was provided. I went back and forth between Paducah location and Murray, and I’m so glad I choose Murray location! Explain things simply without added tricks. I got to do what I needed to receive, and I really appreciated the service!
9/16/2025
Bill M. VERIFIED CUSTOMER
Robert is always friendly and welcoming. He always takes good care of me when I visit.
9/16/2025
Stephen J. VERIFIED CUSTOMER
Excellent
9/13/2025
Timothy W. VERIFIED CUSTOMER
Awesome job as always, thank y'all
9/13/2025
Jack T. VERIFIED CUSTOMER
Good service
9/13/2025
Willias R. VERIFIED CUSTOMER
Perfect
9/13/2025
Kathy N. VERIFIED CUSTOMER
I was very satisfied will be coming back
9/12/2025
Ian R. VERIFIED CUSTOMER
Car ran into more issues and needs a new engine after the technicians
"serviced my vehicle." They claimed to fix my vehicle but less than 7 days after claiming they fixed it, the car now needs a new engine which they refuse to help with. Will never shop here again and wouldn't recommend this place to anyone. Looking into complaints with the BBB and the FTC.
9/11/2025
Kyle F. VERIFIED CUSTOMER
Everything was pleasant and timely
9/11/2025
Yvonne H. VERIFIED CUSTOMER
Job well done!
9/10/2025
Gwenda W. VERIFIED CUSTOMER
Easy to schedule online, easy drop off, kind phone call for additional service needed (filter replace), easy pick up. The way it should be. Thanks!
9/10/2025
James R. VERIFIED CUSTOMER
Cheyenne is great! Thanks
9/9/2025
Andy F. VERIFIED CUSTOMER
I need a new truck
9/8/2025
Douglas C. VERIFIED CUSTOMER
My Toyota was serviced in an appropriate amount of time and returned to me cleaner than it was. The staff were very courteous me