Very friendly and welcoming. Service was done in time stated and enjoyed the waiting area seating with the free popcorn. Thank you!
1/24/2026
Edward P. VERIFIED CUSTOMER
Delivered as promised
1/23/2026
Diana V. VERIFIED CUSTOMER
No need to call me, train your service dept to be more respectable, more honest and efficient. I was ignored multiple times. Regardless of what my issue was, does not excuse bad customer service.
1/22/2026
Daniel C. VERIFIED CUSTOMER
Michael is consistently friendly and transparent. He goes out of his way to make sure I understand what’s happening, what my options are, and the best path forward for servicing my vehicle. He keeps me informed on timing and does a great job setting clear, realistic expectations.
1/22/2026
Marife M. VERIFIED CUSTOMER
Friendly
1/22/2026
Juan E. VERIFIED CUSTOMER
Michael Connelly was awesome. Provided outstanding customer service. He very friendly, patient, and knowledgeable. He explained all services done on my car in a very detailed manner. Keep up the amazing Mike.
1/22/2026
Diego C. VERIFIED CUSTOMER
Why make us book an appointment if we still have to wait an hour to get help
1/21/2026
Stephanie N. VERIFIED CUSTOMER
I was told a 3-3.5 hour wait time. I ended up waiting over 5 hours and had to remind the service team that my car was still not ready.
1/21/2026
Jose M. VERIFIED CUSTOMER
No comments thank you
1/21/2026
Mike S. VERIFIED CUSTOMER
Amazing customer service. Eric does a great job on keeping you updated and always brings a friendly attitude.
1/21/2026
Ceclia A. VERIFIED CUSTOMER
Will respond to survey.
1/21/2026
Inaida G. VERIFIED CUSTOMER
Thank you
1/20/2026
Arlene Z. VERIFIED CUSTOMER
Erick was very patient throughout the entire process of my vehicle getting repaired. He answered my concerns promptly and provided excellent customer service. I could tell it was really busy and he never lost his cool or became rude.
1/20/2026
Gloria L. VERIFIED CUSTOMER
El señor del mostrador no fue cordial después de yo pedir una0 cita me atendió 1:30 después
1/17/2026
Danette P. VERIFIED CUSTOMER
Issue was not resolved and have to return the car
1/17/2026
Mary M. VERIFIED CUSTOMER
Always pleased with staff and service, at Covina KIA.
1/17/2026
Julian R. VERIFIED CUSTOMER
Exellent service words can't explain the great service I recived at Covina kia And Also Gallegos did an exellent job, thank you