It’s been such a pleasure working with Erik Perez. He is incredibly professional, clear, and straightforward, and always willing to help. I truly feel like he looks out for my best interest every step of the way, and I really appreciate the care and support he brings to his work.
1/28/2026
Julie C. VERIFIED CUSTOMER
I asked to change the windshield and it was not done. Service advisor emilio seemed not apologetic and annoyed when I pointed out. It was very frustrating when you paid for all promised services but because the advisor made a mistake, I had to pay extra parts for him to install. Funny part was the advisor told me as he is giving me a free service “i will install
The windshield blades for free if you pay the part” anyways. Overall experience was disappointing.
1/28/2026
Juan R. VERIFIED CUSTOMER
It was a good experience getting my car service at KIA Covina they made it quick and easy and I would definitely recommend this place for service. Thank you Emilio and Mike for always helping me with a great experience at KIA Covina.
1/28/2026
Matthew L. VERIFIED CUSTOMER
Aldo helped me get my car tuned up. Great guy to work with
1/28/2026
Miana V. VERIFIED CUSTOMER
Very communitive very thankful
1/28/2026
Cristal G. VERIFIED CUSTOMER
Emilio was extremely helpful and explained everything to me. He answered all my questions and I'll definitely get my car serviced there again because of him.
1/28/2026
Lauren T. VERIFIED CUSTOMER
Aldo was very nice and communicated with me
1/27/2026
Margaret M. VERIFIED CUSTOMER
He was very good with his service.I rate him a ten
1/27/2026
Ronald T. VERIFIED CUSTOMER
Very helpful and nice.
1/27/2026
Esther M. VERIFIED CUSTOMER
I'm a happy customer. Every time I come, I get treated very well.
1/27/2026
Chinenye M. VERIFIED CUSTOMER
Satisfied
1/26/2026
Pablo T. VERIFIED CUSTOMER
Great service received.
1/26/2026
Esther R. VERIFIED CUSTOMER
Muy satisfecha por la atención gracias Aldito
1/25/2026
Jaime M. VERIFIED CUSTOMER
Great customer service thank you Eric.
1/24/2026
Roberto A. VERIFIED CUSTOMER
Eric Pérez is very helpful, polite and very respectful.
He answers all my questions and resolved my problem.
1/24/2026
Raul T. VERIFIED CUSTOMER
Yes, thank you, eric, for always communicating.And allowing us to know what's going on with our vehicle
1/24/2026
Dorothy P. VERIFIED CUSTOMER
None
1/24/2026
Janette M. VERIFIED CUSTOMER
Emilio, I had a great experience bringing my vehicle in for service. From the moment I arrived, Emilio, was welcoming and professional. He took the time to explain what my car needed, answered all my questions, and never made me feel pressured. The work was completed on time, the pricing was fair, and my vehicle is running better than ever. I’ll definitely be coming back and recommending them to others.
1/24/2026
Anthony A. VERIFIED CUSTOMER
The check engine light is back on
1/24/2026
Veronica D. VERIFIED CUSTOMER
all i need was oil and they tried to make me get a brand new engine. micheal was fake tbh. on the phone super rude but nice to your face. this kia is truly the worst. car salesman said my car needed $15k in repairs. again it needed oil, yall are liars