I was told a 3-3.5 hour wait time. I ended up waiting over 5 hours and had to remind the service team that my car was still not ready.
1/21/2026
Jose M. VERIFIED CUSTOMER
No comments thank you
1/21/2026
Mike S. VERIFIED CUSTOMER
Amazing customer service. Eric does a great job on keeping you updated and always brings a friendly attitude.
1/21/2026
Ceclia A. VERIFIED CUSTOMER
Will respond to survey.
1/21/2026
Inaida G. VERIFIED CUSTOMER
Thank you
1/20/2026
Arlene Z. VERIFIED CUSTOMER
Erick was very patient throughout the entire process of my vehicle getting repaired. He answered my concerns promptly and provided excellent customer service. I could tell it was really busy and he never lost his cool or became rude.
1/20/2026
Gloria L. VERIFIED CUSTOMER
El señor del mostrador no fue cordial después de yo pedir una0 cita me atendió 1:30 después
1/17/2026
Danette P. VERIFIED CUSTOMER
Issue was not resolved and have to return the car
1/17/2026
Mary M. VERIFIED CUSTOMER
Always pleased with staff and service, at Covina KIA.
1/17/2026
Julian R. VERIFIED CUSTOMER
Exellent service words can't explain the great service I recived at Covina kia And Also Gallegos did an exellent job, thank you