My service advisor but I was given to Karen today … she checked me in … I told her I needed to show her a problem with my car when I checkout … tape around the tape around window buckling up again .. I walked out side for a bit and my car was sitting there … no one came to get me to let me know it was ready ..when I checked in Karen told me 1 45 min … j Karen was no where to be found ….
It was ready in 1 hr .. just wondering if everything was done efficiently…Mike checked me out and I asked if my car was washed.. His answer “I believe so “
My car right side wet , left side dirty …. Unbelievable
11/19/2021
Jose T. VERIFIED CUSTOMER
The service person that took my car to the back and gave my wife a service ticket was very unprofessional. But the person at the counter was very nice and professional.
11/19/2021
Vicky F. VERIFIED CUSTOMER
Michael Connelly is a helpful professional and courteous service advisor
11/19/2021
Lauren T. VERIFIED CUSTOMER
I felt very welcomed. Especially since it was my first time.
11/19/2021
Alfred M. VERIFIED CUSTOMER
I bought my car from you guys and always have gotten my alternatives from you guys but for some reason this time when my wife took the vehicle she requested a ride home but she was told that they don't do that for oil changes but in the past I have been given a shuttle ride home that was very unconvincing. She had to wait around for almost 2 hours. Other places give your shuttles rides no questions asked
11/19/2021
Ana B. VERIFIED CUSTOMER
Excelente Service Dep !!!
11/18/2021
Laura G. VERIFIED CUSTOMER
Always happy with the service, friendly customer service.
11/18/2021
Noe C. VERIFIED CUSTOMER
Thank you for everything
11/18/2021
Kenneth P. VERIFIED CUSTOMER
Mike was professional and very kind during my visit.
11/18/2021
Paul L. VERIFIED CUSTOMER
Good
11/16/2021
Rudy A. VERIFIED CUSTOMER
great job
11/16/2021
Kathryn E. VERIFIED CUSTOMER
Courteous, professional. Covered all points that were inspected & didn’t rush to get on to next customer.
11/16/2021
Alfredo D. VERIFIED CUSTOMER
Karen is what all companies need!
11/15/2021
Thomas G. VERIFIED CUSTOMER
I understand your location maybe short staffed but to expect customers to leave their vehicle on the lot for 3 to 4 days for a technician to look at it is absolutely ridiculous and unacceptable.
11/14/2021
Leona C. VERIFIED CUSTOMER
Ok
11/14/2021
Harris D. VERIFIED CUSTOMER
Thank you for exceptional service on my KIA. I like the car very much and your service is outstanding Harris D