Covina Kia Auto Repair Service

Mike is the best took care of me right when I walked in. Dropped my car off a day early for Saturday appointment Mike called me same day that my car was ready . Mike Always goes the extra mile when come in with either mine or wife’s car

Kevyn Tran never helps me it was another service advisor.

Oscar kept me informed the whole time on the progress on my car. Very appreciative.

Awesome thank you

Mr. Najera was very professional, courteous and informative throughout the whole process. He made me feel comfortable during the process.

Excellent customer service

Micheal and his team was very kind to us and we would like to say ty kia service dept of Covina u are the best!!!!

Bringing my KIA to you was a very wise choice. Kevyn was outstanding in his communication with me on the day-to-day status on my Kia's recall corrections along with the regular service protocols. He listened to my concerns and answered by questions. I live in Fontana, but I past other Kia dealerships between here and there, including one right down the street from me. Kudos to your service department in general and Kevyn in particular.

Mike did a great job of getting me in to replace my headlamp. His service was impeccable as well as the rest of the team. Thank you as always for the great service! I will not go anywhere else ever!

When my car broke down, I took it to Covina Valley KIA, sure that they would remedy the situation and have me back in my car in no time. Despite having to wait 2 weeks for my appointment, I still had confidence in the service center. When my vehicle was finally taken in and returned to me, I was assured that the problem had been addressed. I was told that the foreman even performed a test drive over two days to assure that my car would not break down on the road again. I was shocked when I was driving on the freeway a few days later when the same issue came up again - my car slowly lost power, every light on my dash illuminated, and I scarily pulled off to the side of the freeway and called AAA with my girlfriend and dog in the car. I returned the car to Covina Valley KIA and this time, they assured me they would take a closer look to see what happened. I picked my car up a week later. That same day, driving back from work, my car, again, died on the freeway. This time, thankfully, I was alone - I pulled off to the side of the freeway in rush hour traffic, in disbelief. I spent $575 at this service center. When I release my car to you, I expect you to fix what’s wrong with it. You failed. And put me in danger. Because I am young, I feel you took advantage of me. If it has been someone else, someone older, best believe, you would hear from them. Instead, I will take my car elsewhere with hopes that they can do better than whatever you’ve done for me this past month. I can only hope that someone else doesn’t waste their money like I did at your service center and put their faith in your work the way I did. I hope someone learns from the scathing Yelp and Google reviews I plan on leaving.

Great, fast friendly service.

Everything was handled nicely thank you it was nice to be there God bless

Decided to wait at lobby,last time I called an Uber and waited 40 mins ,by the time I was getting home,got the call about the car been ready!Saturday was about 2 1/2 hrs,but my car was shining of clean ,and drive so comfortable,too bad rained next morning!,

Michael was amazing such great service!

Great experience with Michael. He explained the extended warranties I received and my vehicle was detailed and looks like new. Time for service was good.

Mike in service and Chris in sales are great.

As always your team of service people are friendly and efficient. I won’t take my card anywhere else

Oscar was great! Service was a breeze!

Very accommodating and true to his word..

He was wonderful.