Oscar is great! He listens and is honest. He should be your poster person for quality customer service! You go Oscar!
5/21/2022
Zhenia L. VERIFIED CUSTOMER
Gracias por hablar español. Eso es algo muy importante para nosotros como comunidad hispana.
5/20/2022
Robert R. VERIFIED CUSTOMER
Service was quick , had a question about having to add oil which he answered , everyone is courteous
5/20/2022
Stephanie H. VERIFIED CUSTOMER
Thank you for the service and trade appraisal
5/20/2022
Haile B. VERIFIED CUSTOMER
I was so disappointed with my service and the situation was handled witch my appointment went. I did not get my car fixed because he went from it can be fixed under my warranty to I have to pay 500. No explanation was provided it when from “this is an easy to repair because it’s not broken” to “this is broken you need to buy the parts yourself”.
5/20/2022
Emily E. VERIFIED CUSTOMER
Mike was very good to dealwith. While waiting for the recall repair at the dealership I received a call from Mike and he said the car was finished but there was a complementary car wash and it would take about 10 more minutes. While I was pleasantly surprised to receive a car wash, I ended up waiting 20 minutes and when I picked up the car it had not been washed. If I wasn’t told I was going to have a wash I would not of had any expectations. Therefore, it made me feel I wasted 20min of my time. Thanks for listening. Once again, Mike was very helpful himself. .
5/19/2022
Esperanza B. VERIFIED CUSTOMER
Great customer service
5/19/2022
Yosha C. VERIFIED CUSTOMER
The people there are great always chipper all the time lobe what they do I have no complaints about them.
5/19/2022
Luis L. VERIFIED CUSTOMER
They didn't do what I asked them to do,. Electric issues that I have They never even told me about it. They told me that I needed front brake pads when I had put them on 4 months ago... makes me believe that I don't trust the people that works there.
5/19/2022
Marjorie R. VERIFIED CUSTOMER
Great service everyone i came in contact with were very professional and nice
Please pass down my sincere thanks to all
5/19/2022
Christine E. VERIFIED CUSTOMER
I’m always satisfied with Mike Connolly’s professional service,
5/19/2022
Ana A. VERIFIED CUSTOMER
Thank you Mike!!!
5/19/2022
Teresa E. VERIFIED CUSTOMER
Tank mr.najera.
5/18/2022
Lisandro Q. VERIFIED CUSTOMER
Won't go anywhere else great service team
5/18/2022
Sonia P. VERIFIED CUSTOMER
Yes . Only thing . Less waiting would help .
5/17/2022
Marguerite T. VERIFIED CUSTOMER
Oscar is a great asset to your department
5/15/2022
Cheryl G. VERIFIED CUSTOMER
I appreciated Oscar Najera's knowledge, professionalism, and overall excellent customer service. He is an asset to Covina KIA's Service Department! Thank you!
5/15/2022
Charles A. VERIFIED CUSTOMER
Appreciated the fact that he accommodated the delivery calmly, and was helpful with directing the tow truck.