Have been trying to get ahold of rep after having picked up my car yesterday. I am NOT happy with the service. I called yesterday and was left on seeking and I left a message today. I have not been contacted back. There is a dent in my car and it is squeeking. ****-****-xxxx
1/26/2023
Leticia C. VERIFIED CUSTOMER
GreT service
1/24/2023
Laura S. VERIFIED CUSTOMER
Jacob was very courteous, friendly and Customer oriented employee made sure he answered all our questions and insured that the work was done properly. This is an excellent employee. Very happy with KIA Covina. Thank you.
1/23/2023
Anabel D. VERIFIED CUSTOMER
Always a pleasure to see Mike… friendly and very helpful, makes you feel like family….
1/23/2023
Jeanette W. VERIFIED CUSTOMER
It took a little longer then I thought it would. But I’m very pleased to finally have it serviced. Ty
1/22/2023
Patrick I. VERIFIED CUSTOMER
Service writer Michael was excellent Danielle in parts and the parts manager were outstanding and Angelica at the reception desk was also very accommodating and helpful
1/21/2023
Rodolfo R. VERIFIED CUSTOMER
Bad service. No attention to detail. It all starts from the top. There are no bad employees, just bad management. Keep your word and do what you say you are going to do. Don't wait until the customer catches your errors and then you want to fix the issue. Very unsatisfied.
1/21/2023
Sheri S. VERIFIED CUSTOMER
I've been coming to you since 2018 and have been completely satisfied at every visit. Michael always makes me feel welcomed, and extremely helpful. He makes me feel like I'm a priority and I'm in good hands. He always has a smile and something positive to say. He is one of the reason I continue to come back.
1/20/2023
Angela O. VERIFIED CUSTOMER
Kia of Covina is a fraudulent company. I will never refer anybody or go back there again. I will make sure and note this on every social media! I am seeking legal advice.
1/20/2023
Ismael M. VERIFIED CUSTOMER
Good job well done covina valley kia.
1/19/2023
Erika R. VERIFIED CUSTOMER
He is the best!!!! He is always kind
1/19/2023
Raymond N. VERIFIED CUSTOMER
It just seemed to take a long time for what I was told could be done in one day I didn’t my car till 3pm the day after I dropped it off at 9 am.
1/19/2023
Christina L. VERIFIED CUSTOMER
She was kind and attentive
1/18/2023
Janet P. VERIFIED CUSTOMER
Adam Swaim gave excellent service. Explain everything even came oro loby to look for me
1/18/2023
Robert M. VERIFIED CUSTOMER
Adam was very helpful and polite. I appreciate everything he did for us. Thank you for the great service.
1/16/2023
Daniel M. VERIFIED CUSTOMER
Recall but no parts kind of leaving me hanging here.
1/15/2023
Matthew S. VERIFIED CUSTOMER
No feedback. John was excellent.
1/15/2023
Malini C. VERIFIED CUSTOMER
Good job
1/15/2023
Rachel A. VERIFIED CUSTOMER
Make sure they tell you tue correct rime. Was told car wpuld be ready at 1.00pm and it wasnt ready until 1.45pm
1/15/2023
Antonio R. VERIFIED CUSTOMER
I,completely stisffie with youservice thenyuo very much.