Excellent customer service. Professional and polite.
1/27/2024
Marguerite S. VERIFIED CUSTOMER
I was told multiple times different answer to same question. When I would call i was always told Lexi would call back in 15 minutes she never once did.Told the car would be ready within 1 2 weeks yet it took over 6 weeks.Told that warranty was going to cover it then it wasn't then again warranty would pay for parts not labor. Told I would be eligible for courtesy car then given excuses why it would not be covered "yet". I would never recommend this dealer to anyone. I was completely dissatisfied with the service I received.
1/27/2024
Ricardo R. VERIFIED CUSTOMER
No comment
1/25/2024
John O. VERIFIED CUSTOMER
Carlos was very professional and efficient
1/25/2024
Yvonne K. VERIFIED CUSTOMER
Thank you for a quick return on my car.
1/24/2024
Sadie T. VERIFIED CUSTOMER
My car needed an emergency service and Kia of Covina was gracious enough to do the service. We’re so grateful to the professionals at this Dealership especially Matt.
1/24/2024
Kenneth P. VERIFIED CUSTOMER
Mike Connelly, has always been helpful and great service attendant.
1/24/2024
Maria C. VERIFIED CUSTOMER
N/a
1/21/2024
Rose G. VERIFIED CUSTOMER
Job well done! Maintenance was finished way before the time I was told it would be.. thanks for all you do.. ????
1/21/2024
Robert T. VERIFIED CUSTOMER
Thank u
1/21/2024
Michelle G. VERIFIED CUSTOMER
Michael is always pleasant.
1/21/2024
Luis G. VERIFIED CUSTOMER
Great service
1/20/2024
Sekwen K. VERIFIED CUSTOMER
He is great and one i can trust.
1/20/2024
Richard S. VERIFIED CUSTOMER
Matt took great care of my wife's car. I got it back on time. Thank you Matt.