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Real Reviews from VERIFIED CUSTOMERS
Nancy J. VERIFIED CUSTOMER
I wish the next maintenance sticker on window was printed. Looks more professional and easier to read
2/21/2024
Young K. VERIFIED CUSTOMER
Eric was the best service advisor I have ever met. His service was beyond my expectations. Two thumbs up!
2/19/2024
Lingh H. VERIFIED CUSTOMER
Matt Park provided a very excellent customer service and experience. He is always with a big smile greeting the customers and provided an up date on anything the mechanic finds while servicing the vehicle. It’s incredible to see the amount of teamwork in play with the service team from communications between him, the mechanic working on the vehicle, shuttle drivers, and other peers. I’m impressed with the excellence and professionalism he provided.
2/19/2024
Cristobal C. VERIFIED CUSTOMER
Nice people and Good jobs
2/17/2024
Gayle P. VERIFIED CUSTOMER
Omg the worst ever tried to call back today. No luck finally left a message for the service manager but no response. This is not acceptable
2/17/2024
Angela O. VERIFIED CUSTOMER
Matt was very professional, and courteous and very helpful.
2/17/2024
Denise A. VERIFIED CUSTOMER
George, Was very helpful
2/17/2024
Wade B. VERIFIED CUSTOMER
The friendly service exceeded my expectations. While I purchased my vehicle elsewhere, this will be the dealership I trust for all my needs. Also, the service on my Niro was completed sooner than estimated. Thank you Kia of Covina Valley!!
2/17/2024
Carol H. VERIFIED CUSTOMER
George was Very personable, efficient, and knowledgeable. He made me feel taken care of.
2/16/2024
Christina S. VERIFIED CUSTOMER
Matt was excellent!! Great customer service!
2/16/2024
Scott S. VERIFIED CUSTOMER
Eric did an excellent job following through on our service and keeping me informed.
2/16/2024
Judy T. VERIFIED CUSTOMER
Wasted my time. I made an appt due to a recall to get it taken care of, and specified what servoce was needed. I now have to go back in because the recall part needs to be ordered.
2/15/2024
Guy L. VERIFIED CUSTOMER
Michael is a very kind knowledgeable on my Kia Seltos.5 Star service.
2/15/2024
John C. VERIFIED CUSTOMER
As usual, Mike made the process easy, and got me Sunbit financing with no problem.
2/15/2024
Caroline V. VERIFIED CUSTOMER
Fantastic service by Carl! Thank you
2/15/2024
Kathy H. VERIFIED CUSTOMER
I was completely satisfied with the Carl, not sure I am completely satisfied with the recall work.
2/14/2024
Catherine K. VERIFIED CUSTOMER
Mark is always GREAT!
2/14/2024
German C. VERIFIED CUSTOMER
I’m very pleased with the service…thanks!
2/14/2024
Anthony S. VERIFIED CUSTOMER
Great service Thanks guys!!
2/14/2024
Moges T. VERIFIED CUSTOMER
Excellent and professional customer services by KIA Staff at Covina Valley
2/12/2024