Michael connelly is very good what he does he always keep me informed about my car service that is why I go to west covia kia I been going there si since I purchase my kia sportage
3/4/2024
Ingrid G. VERIFIED CUSTOMER
Disappointed. Again! Scheduled a 24k mile service which you ought to have known required a part. Upon retrieving the vehicle we confirm if you’ve replaced the part which you confirm you didn’t perform. When you check you don’t have the part (you never have parts! How is this possible?) and you proceed to order and charge us for. I waste so much time at this dealer and will never return. I will be going to Irvine because it’s the only Kia service center ran adequately. Get things together!
3/3/2024
Chris L. VERIFIED CUSTOMER
Erick was very friendly and attentive to my concerns and questions great experience over all
3/2/2024
Marc D. VERIFIED CUSTOMER
????????
3/1/2024
John A. VERIFIED CUSTOMER
Mike's the best
3/1/2024
Gemma G. VERIFIED CUSTOMER
I understand that the technicians get behind or are swamped with work. That’s not the problem i have, the problem is the lack of communication between the service people and the customer.
3/1/2024
Laura B. VERIFIED CUSTOMER
Excellent in every way!
3/1/2024
Jamie D. VERIFIED CUSTOMER
They were supposed to wash my car. I gave them 30-35 min as asked. It was given back to me full of dust & dirt. No wash. Very disappointed
2/29/2024
Christine E. VERIFIED CUSTOMER
I appreciate the professional service I received from Mike Connelly at Kia, Covina, CA.
2/28/2024
Martha V. VERIFIED CUSTOMER
Great service
2/28/2024
Marife M. VERIFIED CUSTOMER
Michael did a great job. Great customer service including George
2/28/2024
Velisa R. VERIFIED CUSTOMER
Always have the best customer service.
2/25/2024
Maria B. VERIFIED CUSTOMER
George was friendly and thorough. He return my vehicle within 2 hours. Thank you for the good service!
2/24/2024
Steven M. VERIFIED CUSTOMER
Thanks
2/23/2024
Matthew S. VERIFIED CUSTOMER
Got ripped off on your maintenance package scam.
2/23/2024
Martha A. VERIFIED CUSTOMER
I am very happy with the communication skills, friendliness, and prompt attention to my car's needs. Thank you so much!
2/23/2024
Samuel N. VERIFIED CUSTOMER
Matt, was Very professional, and the work was done in a timely manner.
2/22/2024
Amera R. VERIFIED CUSTOMER
Mike is very good at what he does he deserves a raise for sure
2/22/2024
Raquel C. VERIFIED CUSTOMER
I appreciate that Matt took the time to listen to me explain the issues I was having with my car. He also double checked when I drew extra concern regarding a part that I thought was the incorrect one. He also explained to me what type of test would be done and provide further information as to the expectations this test would provide. THANK YOU MATT!