I was told there is no coolant in reservoir and the text it said I need to complete it and flush the system for $131. I didn't take this option thinking to do it a little later. When I pick up the car I was told there is no coolant in the reservoir and I purchased coolant from front desk and filled the tank but after I pour about 5% of the 1 USG canister the tank was overfilled meaning there was coolant in the tank and hence I purchased the coolant for no reason just miss led by the report wording and not explained by the technicians.
6/8/2024
Lydie T. VERIFIED CUSTOMER
Very good service
6/8/2024
Abdul K. VERIFIED CUSTOMER
Took an hour longer than it was supposed to be handed over
6/8/2024
Clarice B. VERIFIED CUSTOMER
They have done a rush job my windshield fluid was not topped off they left my gas tank open I understand it’s a Friday you wanna go home and relax but work is work instead of rushing take your time mistakes happen everyday.
6/8/2024
Terri B. VERIFIED CUSTOMER
It was difficult to get ahold of my service advisor via phone. I ended up calling the service department and they got a message to him to call me.
6/7/2024
Deborah L. VERIFIED CUSTOMER
Erik gave excellent customer service
6/7/2024
Jay J. VERIFIED CUSTOMER
Great service!
6/7/2024
James S. VERIFIED CUSTOMER
Erik was professional and courteous as always! The main reason we come back to Easy Honda. The service is great as well! You are well represented by Eric and his team. We will continue to use your dealership for our service and Auto needs.
Respectfully,
James S
6/7/2024
Donna S. VERIFIED CUSTOMER
Eric is always pleasant, professional and caring.
I look forward to filling out the survey.
6/7/2024
Juanita H. VERIFIED CUSTOMER
Very friendly and helpful
6/7/2024
Peris K. VERIFIED CUSTOMER
The vehicle were serviced in a timely timeframe and I was updated on work needed and completed
6/7/2024
Jaume H. VERIFIED CUSTOMER
Fantastic service from Luis, very friendly and always ensuring I am informed at all times. Well done!
6/7/2024
Holly M. VERIFIED CUSTOMER
Erik was amazing as usual
6/6/2024
James L. VERIFIED CUSTOMER
Erik did a great job!
6/6/2024
Timothy P. VERIFIED CUSTOMER
Maria was a very big help in scheduling me and assisting with the service. 10/10 service!
6/6/2024
David L. VERIFIED CUSTOMER
She is great as always, and I'm always happy to drop my car off at the service center and interact with the team.
6/6/2024
Shirley W. VERIFIED CUSTOMER
Luis is an asset to your organization. Although your prices for repair/maintenance work is double where it would be anywhere else, I will continue to bring my vehicle to Easy Honda for repair/maintenance work because I trust Luis.
6/6/2024
LAURA B. VERIFIED CUSTOMER
They pulled up wrong vehicle. Couldn’t find my keys right away. Pulled up my car and keys not left in vehicle so I had to hunt down advisor again