Happy with the service and finished an hour sooner than expected.
11/16/2016
HECTOR M. VERIFIED CUSTOMER
Everyone was great!!! Thanks again for your service
11/15/2016
KERRI F. VERIFIED CUSTOMER
Gordon was extremely customer focused and a pleasure to work with,
11/15/2016
MICHELLE G. VERIFIED CUSTOMER
The tech forgot to put back on my cover to my alarm under the steering wheeling. Light was hanging out
11/15/2016
LECXER E. VERIFIED CUSTOMER
Great job
Thanks honda team
11/15/2016
FAISAL C. VERIFIED CUSTOMER
Great service in timely manner
11/15/2016
ELIANE V. VERIFIED CUSTOMER
Great job!
11/14/2016
NICOLAS F. VERIFIED CUSTOMER
MrJackson was very helpful and made sure that the job was competed before the promised service time...very professional explaining the issues of my car and my option to solve the problem
11/14/2016
PATRICIA N. VERIFIED CUSTOMER
I have always had good experiences servicing my care at Metro Honda. This time after the services was done, I checked out and noticed that the tires were marked medium. I had just gotten brand new tires. I went back and the agent went back to the shop and came back apologizing that it was a mistake. I was wandering if there were other mistakes and if they really paid attention to the car. What else could they have missed. I also did not get a complimentary car wash. I went back again and the agent said sorry I forgot to give you a complementary care wash code so you can come back next time for the car wash.I was not totally satisfied this time and I hope to have a better experience next time.
11/14/2016
CHRISTIAN H. VERIFIED CUSTOMER
I'm not fully satisfied due to my Honda still has the air that goes off and on.I never had this before. In my opinion, I feel like I got a bad model Honda civic, which Honda wouldn't have known. I just wish I knew if they even tried to take my dashboard off to try and fix the problem, or just did a simple link up to a machine and that was it.
11/14/2016
MUSA M. VERIFIED CUSTOMER
happy with the service
11/13/2016
JAMIE G. VERIFIED CUSTOMER
Henry is exceptionally professional and efficient. He apologized for the little wait and when I came to pick up my car, he remembered my name!!! I can't begin to tell you how much that makes a difference. Instead of feeling like a "number", Henry made me feel like I have been going to your service center for years. TOP NOTCH customer service and I will NEVER go anywhere else to get my Honda service! Well done Metro Honda of Montclair!
11/13/2016
JASON O. VERIFIED CUSTOMER
Henry did a great job. However, it took nearly 15 minutes to have my car brought around so that I could leave the dealership. It would have taken even longer but after 9 minutes I had to ask someone to bring my car around again.
11/13/2016
JESSE C. VERIFIED CUSTOMER
Service technician very friendly and helpful
11/13/2016
ANA C. VERIFIED CUSTOMER
Professional and friendly
11/13/2016
JOHNNY E. VERIFIED CUSTOMER
Matt was very generous and extremely helpful. He seemed to genuinely care about the issue with my car. He kept me updated in a timely manner. Would love to have him again the next time I come in for service.
11/13/2016
KRISTOPHER C. VERIFIED CUSTOMER
Excellent service, always come here for my car service and today Matthew's attention was a highlight! Thank you !
11/13/2016
GERALDINE A. VERIFIED CUSTOMER
I had great service with Sandy Ireland
11/13/2016
TATE B. VERIFIED CUSTOMER
Everyone is very friendly and attentive. Thank you.
11/12/2016
JAMHARI M. VERIFIED CUSTOMER
It wss horrible.he has no customer service skills.the problem was not found or fixed on my car.