Sandra was a delight, answered all of my questions, took great care of my needs.
11/10/2016
DAVID S. VERIFIED CUSTOMER
My car was damaged!!
11/10/2016
JAIME G. VERIFIED CUSTOMER
Everything was great
11/10/2016
LINDA O. VERIFIED CUSTOMER
100% good job!
11/10/2016
JAYMIE J. VERIFIED CUSTOMER
Thank you for being so kind and taking the time. I really appreciate it.
11/10/2016
LAURA C. VERIFIED CUSTOMER
Estoy muy contenta me a tenido super bien.
Este sr.con paciencia y efficiencia gracias por ayudarme.
11/10/2016
RANDY P. VERIFIED CUSTOMER
Lance did a great job, good customer service and communication. Fast tunv around on the repair as well. Thanks
11/10/2016
CAROL S. VERIFIED CUSTOMER
Excellent job all around. Gordon was so pleasant and helpful.
11/10/2016
MARIA L. VERIFIED CUSTOMER
Thank you for a job well done ????
11/10/2016
JOHN Z. VERIFIED CUSTOMER
Had to wait an hour 4 shuttle home and when I came back the service advisor handed me the keys and expected me to go walk down in the mass of cars to go find my vehicle. He told me go ahead and push the button and you'll find your car. He eventually went and got it for me.
11/10/2016
MOHAMMAD A. VERIFIED CUSTOMER
N/a
11/10/2016
MELINDA B. VERIFIED CUSTOMER
John did a great job!
11/10/2016
MAUD A. VERIFIED CUSTOMER
Mr **** was very helpful and attentive with everything.
11/10/2016
ROSEMARY M. VERIFIED CUSTOMER
My car looks great! :)
11/10/2016
PENNY S. VERIFIED CUSTOMER
My door panel was broken by service personnel and now I have to go back tomorrow after sitting there for 4-hours today while they completed the oil change and the recall on door handles. I'm not happy about that.
11/10/2016
AGNES A. VERIFIED CUSTOMER
John was very professional, attentive, patient, creative in solutions and financing for 100000 Mike service and generous with coupons. It was my first time at metro having moved from Santa Cruz and I picked the right dealer and service contact. It made all the difference in the world. He counseled me honestly about a nail in my new tire and face me a loaner while that was fixed. He counseled me about detailing the scratches on my car. He got my sun visor
Fixed as an add at
The last
Minute. I am one satisfied customer. Ain't going nowhere else. I trust my service contact John!
there was no pressure to do more or less. Just efficiency and courtesy.
11/10/2016
THERESA M. VERIFIED CUSTOMER
Services were great!
11/9/2016
HOPE V. VERIFIED CUSTOMER
Matthew was great he went above and beyond excellent customer service. I would recommend and return to him as my service advisor.
11/9/2016
RUDY G. VERIFIED CUSTOMER
Sandy has always maintained a professional and friendly attitude.