Sandy Ireland was a great service advisor and made sure myself, my son, and my niece had transportion while my vehicle was serviced she was very polite and made sure my vehicle was up to date. I would like to recognize sandy Ireland on her customer service.
11/26/2016
MARICELA R. VERIFIED CUSTOMER
Very professional and courteous advisor
11/26/2016
MICHAEL D. VERIFIED CUSTOMER
Very personable and respectful service at Metro Honda.
11/26/2016
XOCHILT M. VERIFIED CUSTOMER
Si estoy muy satisfecha ...Jos nos trat muy bien y nos dio obciones y nos ayud a escoger el carro q queramos fue muy amable y apezar de q estuvimos mucho tiempo ah lo pasamos muy bien y nos hizo sentir q est¡bamos en familia y a todo el equipo de honda les damos las gracias..... tanks so much...????????????????????????????????????
11/26/2016
MONICA L. VERIFIED CUSTOMER
Mr Owens is very helpful and goes out of his way to assist us. He is the reason we bring our Hondas to Metro.
11/26/2016
DAVID R. VERIFIED CUSTOMER
No
11/26/2016
ROGELIO V. VERIFIED CUSTOMER
Not completely satisfied with conclusion. Will setup test drive with service manager in order to make final decision.
11/26/2016
DOUG S. VERIFIED CUSTOMER
You guys did a fantastic job!
11/26/2016
TRIANA P. VERIFIED CUSTOMER
Everyone was extremely nice and professional. I will definitely be coming back and recommend Metro Honda to my friends and family. I don't think I did the survey the last time I was there but I do want the company to know that Patrick Henry helped me last time and he was Awesome!! A great asset to the company. I think the receptionist misunderstood me and made my appointment with Henry G. But all in all my experience has been great wiyh Metro Honda! Thanks again for great service.
11/26/2016
MARISELA B. VERIFIED CUSTOMER
When I went to go pick up my car. It took 20 minutes to get my keys people could not find my keys someone else actually helped me to get my keys
11/24/2016
REGINA M. VERIFIED CUSTOMER
The overall service was Average. I understand it was a very busy day for Metro Honda, given its the day before Thanksgiving however I feel like my husband and I shouldn't have waited as long as we did for the shuttle to return to Norms to pick us up, as Norms is litreally around the corner from dealer. We waited a lil over an hour, so much so that we took a cab which was 10. And in my opinion we should have been credited that amount. Our service Rep Gordon Jackson was apologetic and provideD great service but Metro Honda should really think about making some changes to their shuttle service routes, so that those that are waiting to get picked ARe not waiting as long as we did.
11/24/2016
CHIANG C. VERIFIED CUSTOMER
Of all the car dealers, Mr. Gordon Jackson provided us the best service that we have ever experienced.
Thank you!
CHIANG C
11/24/2016
VIJAY N. VERIFIED CUSTOMER
No complaints! Henry was very helpful with all my questions and I liked that.
11/24/2016
ALEXIS F. VERIFIED CUSTOMER
The only problem I had was in the car wash. The car wash attendant that guides you in the wash didn't tell me that my bumper was getting ripped of by the rail underneath the car he just kept telling me to drive forward until I finally herd a loud sound and I got out to inspect it. He could of just told me that it was about to hit and we wouldn't of had a problem. I didn't even wash my car and just backed out
11/24/2016
GRACIELA R. VERIFIED CUSTOMER
Excellent service.
Thank you so much.
Grace Ruiz
11/24/2016
MARY K. VERIFIED CUSTOMER
Staff was great. Keep up the good work.
11/24/2016
RACHEL C. VERIFIED CUSTOMER
Very professional. Great communication.
11/24/2016
VIOLETA S. VERIFIED CUSTOMER
I am 100% satisfied with the service I received this morning. Henry was very helpful in getting my re-keyed done. Happy Thanksgiving to all of you!