Vance did an exceptional service to me by making sure part is available and completion done the fastest way. Great job! Thank you.
9/10/2017
Karla S. VERIFIED CUSTOMER
Thank you for the free carwash!
9/10/2017
URSULA G. VERIFIED CUSTOMER
Henry was wonderful, taking the time to try and make sure I could get the necessary accessories installed. Even though the first time I had an appointment it turned out that Honda HADN'T ordered my ProPack despite me having made my appointment a week prior, Henry apologized and then made it so that the other installment was done that day.
He was incredibly friendly and helpful, I was glad he was the one I interacted with.
9/10/2017
Robert K. VERIFIED CUSTOMER
I was treated very well. Thank you.
9/10/2017
SHAKILA Q. VERIFIED CUSTOMER
Henry was courteous and met all my needs. I would definitely reccomend him and your dealership.
9/10/2017
Grace K. VERIFIED CUSTOMER
THank you for great service.
9/10/2017
Ashley A. VERIFIED CUSTOMER
Staff could be more friendly, and better at telling the customer when their car is ready. Let's just say the "helpful" Honda guys aren't so helpful here. Also, what's the point of having an appointment if the oil change still takes 1hr 45 mins?
9/10/2017
Richard J. VERIFIED CUSTOMER
John has great customer service skills. He was the highlight of the experience.
Comments not related to John:
Metro Honda should change the practice of parking finished cars tightly on the hill at the entrance. That was an unnecessary hassle.
Shuttles should pick up customers as well as drop them off.
9/10/2017
Victor P. VERIFIED CUSTOMER
He provided excellent service and he is very professional at what he does. Every time he does his job he does it with a smile and a great personality. We really appreciate his work ethic.
9/10/2017
Abel D. VERIFIED CUSTOMER
Vance has always been great with us for the last four years. Always professional and provides great service.
9/9/2017
Priscilla A. VERIFIED CUSTOMER
Patrick Henry was amazing. He had excellent customer service skills however, my car looked dirty after the staff washed it.
9/9/2017
Venkata A. VERIFIED CUSTOMER
He was genuine and customer service oriented.
9/9/2017
Ramone C. VERIFIED CUSTOMER
At o r block from the dealer, stared again the light on the screen "check engine oil level, transsmition oil, etc." Same problem for eich we been paid I think two times and still the same. Mr. **** told me that everything was fixed but srill there and my concern and scary thoug is that "really the oil level is ok?? If my car is damage will be toue fall for not fix corrective or maybe is something from fabric. We are so disappointing with the service on out car. We hope that situation ending ok. We need the car for go to work.
9/9/2017
Steve J. VERIFIED CUSTOMER
Very glad that a friend of mine recommended metro Honda I will be a returning customer thank you for excellent service
9/9/2017
Judith B. VERIFIED CUSTOMER
John is always pleasant and courteous.He is knowledgeable and competent.
9/9/2017
Steven S. VERIFIED CUSTOMER
Its the first time I've seen a Honda acting up like this. However, the problem is solved and hopfully wont happen again. Thank you
9/9/2017
Margaret S. VERIFIED CUSTOMER
Only one minor issue...in checking the recall they had to disconnect my battery and it wiped out my settings only one I am having a problem with is the resetting of my Bluetooth...but I will bring the car back for assistance as it is just a bit more than I can figure out...otherwise service was great and I appreciate the car wash!
9/8/2017
KAI Z. VERIFIED CUSTOMER
Waiting time was too long. Best to have an efficient appointment system. If
9/8/2017
Billy A. VERIFIED CUSTOMER
Hoping there was something to fix, but the staff and offering was GREAT!
9/8/2017
Dennis T. VERIFIED CUSTOMER
Patrick is the best. I been coming to metro Honda for 2 years now and usually don't have a preference on who helps me with my service needs but today I met Patrick and I will be requesting for him on my next appt .